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Md. Raju's avatar
Md. Raju A Community Member

Project Catalog

Hello everyone, I have question to you. Client purchased my project catalog, After get the requirement I started work. Client was happy to my work, He asked for revision and I gave him couple of revisions. Then client asked for the final file, After provide the final work then client showing some lame excuse that he don't want to pay me.

Is there any solution? How can I get paid from a project catalog?

Thanks, Raju

ACCEPTED SOLUTION
Nikola's avatar
Nikola S Moderator

Hi Md. Raju,

 

Project Catalog is where you let clients come to you. When you create a project, it displays as a listing that clients can open to learn more. Clients find you by searching for the skills and services you offer.

 

When you create a project we will first review it before making it visible to clients. Our review includes making sure your project is complete, looks professional, and doesn’t violate our Terms of Service. Please allow up to five business days for your project to be reviewed.

 

Thank you,

 

 

NOTICE:

We are currently receiving more projects for review than usual. Please allow us longer than usual to review your project.

 

 

Update: 

This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.

 

~ Nikola

View solution in original post

999 REPLIES 999
Utkarsh's avatar
Utkarsh S Community Member

I have submitted two projects and it's been more than 5 days , they are still not approved and are under review . I want to know that  why no further action is being taken on my projects . It is hampering my ability to get more clients . I have followed each and every step and submitted the projects after completion but it is taking a huge amount of time for review . 

Please resolve this issue fast . 

Santhosh's avatar
Santhosh K Community Member

It been more than 5 days but still my project NOT approved please take a look and resolve it as soon as possible. Thank you By Santhosh.

Abdul Kaium Mollah's avatar
Abdul Kaium Mollah R Community Member

Hello,

I've the same issue, I created the project on 4th September but still, it's doesn't been approved. 

 

Thank you,

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Abdul,

 

I'm sorry for the inconvenience as our team is currently receiving an unusually higher volume of requests. Kindly allow us a few more days to review the documents you've submitted. Should you need to edit anything, our team will send you an email with details on how your project can be approved. We appreciate your continued patience.


~ AJ
Upwork
Muhammad's avatar
Muhammad U Community Member

Hey! 
I have posted my project 3 Days ago. Even though Three days have passed, my project is Under Review.

May I know Why it is? and How much time it will take?
Screenshot attached! Someone help me, please.

Amanda's avatar
Amanda S Community Member

It took 3 weeks for both of my projects to get approved. The images are blurry, even though I stuck to the guidelines in the documentation, which just looks unprofessional. Nothing's come of them either. I'll probably remove them.

Luiggi's avatar
Luiggi R Moderator

Hi Muhammad,

 

When you create a project we will first review it before making it visible to clients. Our review includes making sure your project is complete, looks professional, and doesn’t violate our Terms of Service. Please note that it can normally take up to five business days for your project to be reviewed.

 

That said, our team is currently receiving an unusually higher volume of requests. Kindly allow us a few more days to review the project you've submitted in case it goes over the regular time frame. Should any modifications are needed, our team will send you an email with details on how you can edit your project for approval. Your patience is greatly appreciated.

~ Luiggi
Danish's avatar
Danish F Community Member

Hell everyone. I am Danish fareed. New on upwork, i just wanna ask that I submitted a catalog on 8 sep, and still its not approved , project catalog is pending any solution?
Abdullah Al's avatar
Abdullah Al N Community Member

 hello I have problem I have created a project but my project is not being approved. I don't understand why my project is not being approved. I would have benefited if you had pointed out my mistakes

Arjay's avatar
Arjay M Retired Team Member

Hi Abdullah Al,

 

I have checked the projects you submitted last 10- September and it looks like they're still under review. Our review includes making sure your project is complete, looks professional, and doesn’t violate our Terms of Service. Please note that it can normally take up to five business days for your project to be reviewed.

 

That said, our team is currently receiving an unusually higher volume of requests. Kindly allow us a few more days to review the project you've submitted in case it goes over the regular time frame. Should any modifications are needed, our team will send you an email with details on how you can edit your project for approval. Your patience is greatly appreciated.

 

~ Arjay
Upwork
Muhammad's avatar
Muhammad B Community Member

Hi Upwork community,

 

I just wanted to confirm that Is it possible to get approve the content for catalog before we use that content in gigs? Last time I create a gig on Virtual Assistant and unconsciously used the term "yellow pages scraping". I wasn't sure that the word is restricted and I got an issue with my account. Finally the issue got solved and I deleted all of my gigs. In future If I wanted to create gigs who can approve the content before uploading it. Any guidance?

 

Thanks

Avery's avatar
Avery O Community Manager

Hi Muhammad, 


It sounds like you're referring to Project Catalog. We review all projects for quality and professionalism. When you create a project we will first review it before making it visible to clients. Our review includes making sure your project is complete, looks professional, and doesn’t violate our Terms of Service.

Please allow up to five business days for your project to be reviewed. To learn more about Project Catalog, click here.


~ Avery
Abdul's avatar
Abdul R Community Member

Hi, sorry to bother you. Please let me know how I send the request for my project catalog approval. why its not approving?

Luiggi's avatar
Luiggi R Moderator

Hi Abdul,

 

When you create a project we will first review it before making it visible to clients. Our review includes making sure your project is complete, looks professional, and doesn’t violate our Terms of Service. Please note that it can normally take up to five business days for your project to be reviewed.

 

That said, our team is currently receiving an unusually higher volume of requests. Kindly allow us a few more days to review the project you've submitted in case it goes over the regular time frame. Should any modifications be needed, our team will send you an email with details on how you can edit your project for approval. Your patience is greatly appreciated.

~ Luiggi
Rabab's avatar
Rabab S Community Member

I submitted a new project(gig) since September 15th and the project is still pending approved

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Rabab,

 

I'm sorry for the inconvenience as our team is currently receiving an unusually higher volume of requests. Kindly allow us a few more days to review the documents you've submitted. Should you need to edit anything, our team will send you an email with details on how your project can be approved. We appreciate your continued patience.


~ AJ
Upwork
Farzod's avatar
Farzod O Community Member

Hello, I made a project, no one checked it until September 18, please check as soon as possible

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Farzod,

 

I'm sorry for the inconvenience as our team is currently receiving an unusually higher volume of requests. Kindly allow us a few more days to review the documents you've submitted. Should you need to edit anything, our team will send you an email with details on how your project can be approved. We appreciate your continued patience.


~ AJ
Upwork
Marko's avatar
Marko M Community Member

Hey everyone, I'm new here, working on my profile and I submitted my first project 2 days ago. What is the usual practice, and how long it takes for approval?

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Marko,

 

 

Thank you for reaching out to us. Our team is currently receiving an unusually higher volume of requests. Kindly allow our team 5-10 business days to review the documents you've submitted. Should you need to edit anything, our team will send you an email with details on how your project can be approved. We appreciate your continued patience.


~ AJ
Upwork
Marko's avatar
Marko M Community Member

Thanks Annie, will wait for it!

Mohsin's avatar
Mohsin A Community Member

hello, everybody I have published my gig but it is on the pending . when will finish the pending

 

Nikola's avatar
Nikola S Moderator

Hi Mohsin,

 

When you create a project we will first review it before making it visible to clients. Our review includes making sure your project is complete, looks professional, and doesn’t violate our Terms of Service.

 

Note: Please allow up to five business days for your project to be reviewed. To learn more about Project Catalog, click here.

~ Nikola
Amos's avatar
Amos A Community Member

A client contacted me through the project catalogue/listing. I've been trying to propose a new contract so we can start work, but I always receive an error message. I don't know how to fix this. 

Pradeep's avatar
Pradeep H Moderator

Hi Amos,

 

Thank you for your message. I do not see any recent contact from the client on your Upwork account. Could you please click on my name above this post and send me a private message with the screenshot of the client's message?

 

Thank you,

Pradeep

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