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Md. Raju's avatar
Md. Raju A Community Member

Project Catalog

Hello everyone, I have question to you. Client purchased my project catalog, After get the requirement I started work. Client was happy to my work, He asked for revision and I gave him couple of revisions. Then client asked for the final file, After provide the final work then client showing some lame excuse that he don't want to pay me.

Is there any solution? How can I get paid from a project catalog?

Thanks, Raju

ACCEPTED SOLUTION
Nikola's avatar
Nikola S Retiring Moderator

Hi Md. Raju,

 

Project Catalog is where you let clients come to you. When you create a project, it displays as a listing that clients can open to learn more. Clients find you by searching for the skills and services you offer.

 

When you create a project we will first review it before making it visible to clients. Our review includes making sure your project is complete, looks professional, and doesn’t violate our Terms of Service. Please allow up to five business days for your project to be reviewed.

 

Thank you,

 

 

NOTICE:

We are currently receiving more projects for review than usual. Please allow us longer than usual to review your project.

 

 

Update: 

This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.

 

~ Nikola

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999 REPLIES 999
Samia's avatar
Samia F Community Member

How to send the email to upwork ?

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Rofiqul,

 

Thank you for reaching out to us. I checked on this and it looks like the two projects were submitted last January 12 and 14 respectively. Note that it can take up to five business days for your project to be reviewed. However, the team is currently receiving an unusually higher volume of requests. Kindly allow our team a few more days to review your projects. Should we need more information about your submission, our team will send you an email with details on how you can edit the project for approval. Feel free to check out this page to learn more about Project Catalog.


~ AJ
Upwork
Abdul's avatar
Abdul W Community Member

I have created Upwork Project catalog 5 days a go, this is gone for review, but still not any updates about that, so basically how many days take to approve project catalog, can anybody guide me?

Nikola's avatar
Nikola S Retiring Moderator

Hi Abdul,

 

Thank you for reaching out to us. When you create a project we will first review it before making it visible to clients. Our review includes making sure your project is complete, looks professional, and doesn’t violate our Terms of Service. Note: Please allow up to five business days for your project to be reviewed. To learn more about Project Catalog, click here.

 

~ Nikola
Abdul's avatar
Abdul W Community Member

Yeah Nikola , I see this is approved thanks.

 

Dhruv's avatar
Dhruv A Community Member

It has been weeks since I submitted my project for review, it has still being reviewed. Please help

Pradeep's avatar
Pradeep H Retired Team Member

Hi Dhruv,

 

Thank you for your message. I checked your project under review and noticed that it was last submitted for review on Jan 19, 2023. Please allow up to five business days for your project to be reviewed.

 

Thank you,

Pradeep

Kunal's avatar
Kunal S Community Member

Upwork, Please approve my project. It's already been 1 week.

Pradeep's avatar
Pradeep H Retired Team Member

Hi Kunal,

 

Thank you for your message. Apologies for the delay as our teams are currently experiencing a higher number of project submissions. Rest assured the team will review your project and update your profile as soon as possible.

 

Thank you,

Pradeep

Muhammad's avatar
Muhammad E Community Member

My project has been in review for weeks. Whats wrong??

Pradeep's avatar
Pradeep H Retired Team Member

Hi Muhammad,

 

Thank you for your message. I checked your submitted project and noticed that it was last submitted for review on Jan 23, 2023. Please allow up to five business days for your project to be reviewed.

 

Thank you,

Pradeep

Olamilekan's avatar
Olamilekan S Community Member

Hi Dear Sir, I am facing the same issue on my account I created project 17th of this month but still pending for approval and my profile is I all reedit and evaluate everything once again now please should I do

Md Masud's avatar
Md Masud R Community Member

7 days have passed. But I didn't hear anything back, and it's still showing as pending. What's the solution?

 

 

 

 

Nikola's avatar
Nikola S Retiring Moderator

Hi Md, 

 

Thank you for reaching out to us. When you create a project we will first review it before making it visible to clients. Our review includes making sure your project is complete, looks professional, and doesn’t violate our Terms of Service. Please allow up to five business days for your project to be reviewed.

 

Let us know if your project is not reviewed in the next 24 hours and we will be happy to assist you further. 

 

~ Nikola
Anika's avatar
Anika T Community Member

Hello. I've cancelled a project catalog order within 24 hours after it was purchased. I want to be sure. Will this affect my JSS somehow?

 

I'd kindly like a response from a moderator please.

 

Thanks for your time!

Arjay's avatar
Arjay M Retired Team Member

Hi Anika,

 

Thank you for reaching out to us here. You can cancel a project within 24 hours of receiving a client’s requirements, without any consequence from Upwork. However, If you cancel a project after 24 hours of the client’s purchase, the client will get a full refund and your JSS may be impacted. Clients can also leave a review for you at this stage.

 

~ Arjay
Upwork
Anika's avatar
Anika T Community Member

Thank you Arjay. I cancelled it within 24 hrs of purchase/receiving requirements.

It'a good to know it won't have any effects on my JSS. 

Abhishek's avatar
Abhishek B Community Member

Hello !!!

My Upwork project catalog is still showing Pending Approval  !!!

WHY!!!!  
Its been more like 10- 15 days since i upload my project but still now its showing Pending Approval 

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Abhishek,

 

Thank you for reaching out. I checked on this and can see that the project was only submitted last January 24th.

 

Note that it can take up to five business days for your project to be reviewed. However, the team is currently receiving an unusually higher volume of requests. Kindly allow our team a few more days to review your projects. Should we need more information about your submission, our team will send you an email with details on how you can edit the project for approval. Feel free to check out this page to learn more about Project Catalog.


~ AJ
Upwork
Abhishek's avatar
Abhishek B Community Member

Hello !!!

My Upwork project catalog is still showing Pending Approval  !!!

WHY!!!!  
Its been more like 7-8 days since i upload my project but still now its showing Pending Approval 

Nikola's avatar
Nikola S Retiring Moderator

Hi Abhishek,

 

Thank you for following up. As Annie previously shared please allow up to five business days for your project to be reviewed. Please know that weekend days do not count. 

 
We appreciate your patience,
~ Nikola
Vasko's avatar
Vasko C Community Member

Hello Community and Upwork,

 

I have recently started posting Projects, under My Project Dashboard, for clients to be able to search and buy directly my offers, and I think that option could be very helpful. However, I have not been able to find a way to see if any clients have seen My Project or if the project even showed up under some search results.

This is something that I think Upwork should implement it and we could benefit from learning how to promote our projects and which keywords and tags to use. 

I have looked under My Stats, but it shows only Profile Views, Invites and Proposals. When you open "My Project Dashboard" you can only see how many orders you have for that project, but there is no way to actually see what is most helpful for us as freelancers. We need to know if our project is being viewed by clients, and if it is, but we are not getting any orders, we can do something to adjust our proposals in the project.

For people that work and depend on projects, I'm sure you will understand the need for these stats, and I would really appreciate if you could upvote and like this post to raise this concern to Upwork developers, in hopes that this feature will be available soon.

 

Cheers,

Vasko

Arjay's avatar
Arjay M Retired Team Member

Hi Vasko,

 

We truly appreciate you reaching out and sharing your feedback regarding Project Catalog. I will surely pass this over to the team for further review. For the time being, there are a few settings to consider to make sure you’re in control of your schedule and only get orders when you want them. You can turn any project’s visibility off-and-on as often as you’d like. That way you can always control your workflow and avoid project cancellations.

 

~ Arjay
Upwork
Vasko's avatar
Vasko C Community Member

Hello Arjay,

 

My post is not about making my project visible.

My post is about being able to see statistics for the project before we get orders. 

It would be nice to know how many views is my project getting. That way I would know if my project is being viewed, but I'm not getting orders, I will adjust the offer to make the project more attractive for clients.

Thank you.

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Vasko,

 

Thank you for reaching out. Projects do not have available stats at the moment so there's no way to view this. We've already shared this feedback with the relevant team and if there should be any changes in the future, we'll make an announcement here.


~ AJ
Upwork