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Md. Raju's avatar
Md. Raju A Community Member

Project Catalog

Hello everyone, I have question to you. Client purchased my project catalog, After get the requirement I started work. Client was happy to my work, He asked for revision and I gave him couple of revisions. Then client asked for the final file, After provide the final work then client showing some lame excuse that he don't want to pay me.

Is there any solution? How can I get paid from a project catalog?

Thanks, Raju

ACCEPTED SOLUTION
Nikola's avatar
Nikola S Retiring Moderator

Hi Md. Raju,

 

Project Catalog is where you let clients come to you. When you create a project, it displays as a listing that clients can open to learn more. Clients find you by searching for the skills and services you offer.

 

When you create a project we will first review it before making it visible to clients. Our review includes making sure your project is complete, looks professional, and doesn’t violate our Terms of Service. Please allow up to five business days for your project to be reviewed.

 

Thank you,

 

 

NOTICE:

We are currently receiving more projects for review than usual. Please allow us longer than usual to review your project.

 

 

Update: 

This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.

 

~ Nikola

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999 REPLIES 999
Nikola's avatar
Nikola S Retiring Moderator

Hi Rawan,

 

Thank you for reaching out to us. Please know that it can take up to five business days for your project to be reviewed. Weekend days do not count. If your projects are not reviewed in the next 24 hours feel free to let us know and we will assist you further. 

 

~ Nikola
AlaaElmogy's avatar
AlaaElmogy E Community Member

I can help you well 

Rifat's avatar
Rifat R Community Member

Hello sir!
I created my Project Catalog on 30 January. 6 days going by, and you don't have feedback about my Project Catalog ..kindly solve my problem.

Nikola's avatar
Nikola S Retiring Moderator

Hi Rifat,

 

Thank you for reaching out to us. Please know that it can take up to five business days for your project to be reviewed. Weekend days do not count. If your projects are not reviewed in the next 24 hours feel free to let us know and we will assist you further. 

 

~ Nikola
Rifat's avatar
Rifat R Community Member

Ok thank you.

Waqas Shahid's avatar
Waqas Shahid B Community Member

Hi,

 

I submitted my project on Jan 30th. I thought it takes 5 days to approve. It's been 7 days and it's still showing under review.  Can you please check if this is going to be approved soon?

 

Thanks,

 

Waqas

Jahmil's avatar
Jahmil G Community Member

Hi All,

 

I created two projects, but they have remained pending for five days. I also sent a ticket to support two days ago and have had no replies. So I would like to know from the community:

 

1) Do projects usually take one week or more to be approved?

2) On average, when do support respond to tickets submitted?

3) When freelance projects are completed, is payment dealt with promptly?

 

Given my experience with Upwork so far, I can only assume the service is less than average. Can someone convince me otherwise?

Arjay's avatar
Arjay M Retired Team Member

Hi Jahmil,

 

I checked I can see your first project was submitted last 31- January for review. Please note that it can take up to five business days for your project to be reviewed. However, the team is currently receiving an unusually higher volume of requests. Kindly allow our team a few more days to review your projects. Should we need more information about your submission, our team will send you an email with details on how you can edit the project for approval. Feel free to check out this page to learn more about Project Catalog.

 

~ Arjay
Upwork
Jahmil's avatar
Jahmil G Community Member

Hi Arjay,

 

Thank you for getting back to me regarding my project submission. I appreciate your explanation on the current high volume of requests and the possible delay in the review process.

 

If there's any additional information required, I will be happy to provide it as soon as possible. Thank you again.

 

Jahmil

Waqas Shahid's avatar
Waqas Shahid B Community Member

Hello,

 

I submitted a project on Jan 30th.

 

Still waiting for it to be approved.

 

Attached the screenshot.

 

Will it be approved soon?

 

Regards,

 

Waqas

William T's avatar
William T C Community Member

Waqas,

 

Provided the client doesn't approve themselves or ask for a revision, Upwork will automatically release the funds in 14 days. Have a great day!

Arjay's avatar
Arjay M Retired Team Member

Hi Waqas Shahid,

 

Thank you for reaching out. Kindly note that it can take up to five business days for your project to be reviewed. However, the team is currently receiving an unusually higher volume of requests. Kindly allow our team a few more days to review your projects. Should we need more information about your submission, our team will send you an email with details on how you can edit the project for approval. Feel free to check out this page to learn more about Project Catalog.

 

~ Arjay
Upwork
Waqas Shahid's avatar
Waqas Shahid B Community Member

Thanks a lot for your help.

Roman's avatar
Roman O Community Member

My project has been under consideration for more than 7 days, why is it taking so long?☹️

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Roman,

 

Apologies for the delay as our team is currently receiving an unusually higher volume of requests. Kindly allow our team a few more days to review your projects. Should we need more information about your submission, our team will send you an email with details on how you can edit the project for approval. Feel free to check out this page to learn more about Project Catalog.


~ AJ
Upwork
Abiodun's avatar
Abiodun I Community Member

Hello Everyone,

 

I was about setting up my consultation project catalog and found out that recruiting/HR not in the list of job category nor list of expertise.

How do I set up my Consultation project catalog when my area of expertise not listed.

 

Kindly help.

Arjay's avatar
Arjay M Retired Team Member

Hi Abiodun,

 

Thank you for your message. Now that consultations are available in all categories for Project Catalog, we want to make sure your project can continue to be found by the right clients and is set up for success. With that said, Consulting & HR Category is also available. Feel free to check this help article for the most recent updates with the Project Catalog Categories and here for getting started.

 

~ Arjay
Upwork
Muhammad's avatar
Muhammad W Community Member

Hello everybody!

its been 9 days that I have submitted my project, but it is still under review. How much time will it take more for the approval?

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Muhammad,

 

Apologies for the delay as our team is currently receiving an unusually higher volume of requests. Kindly allow our team a few more days to review your projects. Should we need more information about your submission, our team will send you an email with details on how you can edit the project for approval. Feel free to check out this page to learn more about Project Catalog.


~ AJ
Upwork
Sergii's avatar
Sergii P Community Member

Hello, one week have fast since i send my project for approval: 

**Edited for Community Guidelines**

What's the problem?

Thank you.

Pradeep's avatar
Pradeep H Retired Team Member

Hi Sergii,

 

Thank you for your message. Currently, our team is receiving a high volume of project submissions. Please allow additional time to review your profile. The team will review and update you as soon as possible.

 

Thank you,

Pradeep

Qusay's avatar
Qusay I Community Member

Hi all,

 

I created a project on 07/02/2023, but it's not yet posted, it says Pending Approval. Any help?

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Qusay,

 

Apologies for the delay as our team is currently receiving an unusually higher volume of requests. Kindly allow our team a few more days to review your projects. Should we need more information about your submission, our team will send you an email with details on how you can edit the project for approval. Feel free to check out this page to learn more about Project Catalog.


~ AJ
Upwork
Fabio's avatar
Fabio T Community Member

Hi, I am waiting my Project to be reviewed almost 10 days. Is that normal?

Ally's avatar
Ally J Community Member

It has been more than five days since I submitted my project catalog for review, and I have yet to receive any updates. I am uncertain as to why my catalog is still under review or if there are any issues that need to be addressed. If there are any concerns or areas for improvement, I would appreciate any feedback to ensure that my catalog meets the necessary standards. Thank you for your attention to this matter.😊