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Md. Raju's avatar
Md. Raju A Community Member

Project Catalog

Hello everyone, I have question to you. Client purchased my project catalog, After get the requirement I started work. Client was happy to my work, He asked for revision and I gave him couple of revisions. Then client asked for the final file, After provide the final work then client showing some lame excuse that he don't want to pay me.

Is there any solution? How can I get paid from a project catalog?

Thanks, Raju

ACCEPTED SOLUTION
Nikola's avatar
Nikola S Retiring Moderator

Hi Md. Raju,

 

Project Catalog is where you let clients come to you. When you create a project, it displays as a listing that clients can open to learn more. Clients find you by searching for the skills and services you offer.

 

When you create a project we will first review it before making it visible to clients. Our review includes making sure your project is complete, looks professional, and doesn’t violate our Terms of Service. Please allow up to five business days for your project to be reviewed.

 

Thank you,

 

 

NOTICE:

We are currently receiving more projects for review than usual. Please allow us longer than usual to review your project.

 

 

Update: 

This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.

 

~ Nikola

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999 REPLIES 999
Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Abdulrahman,

 

Apologies for the delay as our team is currently receiving an unusually higher volume of requests. Kindly allow our team a few more days to review your projects. Should we need more information about your submission, our team will send you an email with details on how you can edit the project for approval. Feel free to check out this page to learn more about Project Catalog.


~ AJ
Upwork
Abdulrahman's avatar
Abdulrahman T Community Member

I understand but I just want to know how much more days should it take to approve my project

 

Hanif's avatar
Hanif E Community Member

On 26/02/2023 I completed two projects and try to add my project catalog They are not added yet and the projects are still  pending for approval please tell me about the duration for approvals

Luiggi's avatar
Luiggi R Retiring Moderator

Hi Hanif,

 

Thanks for reaching out. It can typically take up to five business days for a project to be reviewed. However, please note that our team is currently receiving an unusually higher volume of requests. Kindly allow our team a few more days to review your projects. Should we need more information about your submission, our team will send you an email with details on how you can edit the project for approval. Feel free to check out this page to learn more about Project Catalog.

~ Luiggi
Sardorbek's avatar
Sardorbek E Community Member

My gig is pending i did not get any improvment email or smth 
i uploaded 21feb

 

6e17a5ab_0-1678058629166.png

 

William T's avatar
William T C Community Member

Sardorbek,

 

Contact Support since 5 to 7 business days is long enough. Have a great day!

Luiggi's avatar
Luiggi R Retiring Moderator

Hello Sardorbek,

 

Apologies for the delay as our team is currently receiving an unusually higher volume of requests. Kindly allow our team a few more days to review your projects. Should we need more information about your submission, our team will send you an email with details on how you can edit the project for approval. Feel free to check out this page to learn more about Project Catalog.

~ Luiggi
Aaron's avatar
Aaron W Community Member

I created a gig on Feb 26, and it has been under review since then. It is currently March 6th. I've received no emails or updates at all about my gig (neither acceptance, rejection, nor suggestions for improvement). Is there anything that can be done about this?

 

Bettye's avatar
Bettye U Community Member

There's a similar question on this board that has 26 replies. You might want to read over that one and see if you can get any answers from that...good luck!

Deniz's avatar
Deniz K Community Member

Hi arjay M, 

My upwork gig still is under review

How many long you will take my gig clearness? 

plz clear my gig under review

Umer's avatar
Umer A Community Member

Hey Upwork team, I am eagerly waiting for my project dashboard to be approved, I submitted it on 23rd of Feb 2023 and now it's 7th of March 2023, it said 5 business days, please help me out. 

Thanks,

Arjay's avatar
Arjay M Retired Team Member

Hi Umer,

 

Apologies for the delay as our team is currently receiving an unusually higher volume of requests. Kindly allow our team a few more days to review your projects. Should we need more information about your submission, our team will send you an email with details on how you can edit the project for approval. Feel free to check out this page to learn more about Project Catalog. We truly appreciate your patience and understanding.

 

~ Arjay
Upwork
Mossi's avatar
Mossi M Community Member

I am too, pending approval for this 9 days since i submitted

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Mossi,

 

Apologies for the delay as our team is currently receiving an unusually higher volume of requests. Kindly allow our team a few more days to review your projects. Should we need more information about your submission, our team will send you an email with details on how you can edit the project for approval. Feel free to check out this page to learn more about Project Catalog.


~ AJ
Upwork
Kamran's avatar
Kamran L Community Member

Yes, there are several solutions for getting paid from a project catalog.

1. Request a Partial Payment Upfront: Request a partial payment upfront prior to starting the project. This will ensure that you at least get some compensation in the event that your client doesn't end up paying the full amount.

2. Get a Signed Contract: Make sure to get a signed contract with your client outlining the project and the payment agreement. This will ensure that both parties are held accountable to the agreement and will help to protect your interests in case any issues arise.

3. Use an Escrow Service: If possible, try to use an escrow service such as PayPal or Stripe to ensure that payment is received before the project is delivered. This will help to prevent clients from receiving the work without paying for it.

4. Consider Legal Action: If all else fails, consider taking legal action against your non-paying client. This may involve filing a lawsuit or sending a demand letter. Depending on the situation, this may be the only way to get paid from a project catalog.

Kristen's avatar
Kristen B Community Member

I submitted a new project catalog project on Feb 25 and it's still not approved. How long does approval usually take?

Sohail's avatar
Sohail A Community Member

Hi Upwork team I created upwork project catalog on 24-02-23 but my catalog is still under review, Plese have a look  and respond ASAP. 

Thanks 

Arjay's avatar
Arjay M Retired Team Member

Hi Sohail,

 

Thanks for reaching out. It can typically take up to five business days for a project to be reviewed. However, please note that our team is currently receiving an unusually higher volume of requests. I've submitted a follow-up to the team handling your Project review and kindly expect an update from the team with the status momentarily. We seek your patience and utmost understanding while sorting this out for you.

 

~ Arjay
Upwork
Adeniyi's avatar
Adeniyi D Community Member

I am a good writer, I'm having issues with creating a catalog

Arjay's avatar
Arjay M Retired Team Member

Hi Adeniyi,

 

Could you please tell us more information about these issues you're experiencing when creating a Project Catalog? Please be reminded that we review all projects for quality and professionalism. You may want to check this help article to learn more about Creating a Project.

 

~ Arjay
Upwork
Hashir's avatar
Hashir T Community Member

but  my catalog not review 15 days 

 

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Hashir,

 

Apologies for the delay as our team is currently receiving an unusually higher volume of requests. Kindly allow our team a few more days to review your projects. Should we need more information about your submission, our team will send you an email with details on how you can edit the project for approval. Feel free to check out this page to learn more about Project Catalog.


~ AJ
Upwork
Hamza's avatar
Hamza N Community Member

My project catalog review is in pending for more than 6 days! Kindly review and approve

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Hamza,

 

Apologies for the delay as our team is currently receiving an unusually higher volume of requests. Kindly allow our team a few more days to review your projects. Should we need more information about your submission, our team will send you an email with details on how you can edit the project for approval. Feel free to check out this page to learn more about Project Catalog.


~ AJ
Upwork
Saad's avatar
Saad E Community Member

It has been over 6 days since I submitted my project for review. Could you please kindly review and approve it?