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Md. Raju's avatar
Md. Raju A Community Member

Project Catalog

Hello everyone, I have question to you. Client purchased my project catalog, After get the requirement I started work. Client was happy to my work, He asked for revision and I gave him couple of revisions. Then client asked for the final file, After provide the final work then client showing some lame excuse that he don't want to pay me.

Is there any solution? How can I get paid from a project catalog?

Thanks, Raju

ACCEPTED SOLUTION
Nikola's avatar
Nikola S Retiring Moderator

Hi Md. Raju,

 

Project Catalog is where you let clients come to you. When you create a project, it displays as a listing that clients can open to learn more. Clients find you by searching for the skills and services you offer.

 

When you create a project we will first review it before making it visible to clients. Our review includes making sure your project is complete, looks professional, and doesn’t violate our Terms of Service. Please allow up to five business days for your project to be reviewed.

 

Thank you,

 

 

NOTICE:

We are currently receiving more projects for review than usual. Please allow us longer than usual to review your project.

 

 

Update: 

This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.

 

~ Nikola

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999 REPLIES 999
Nahid Hasan's avatar
Nahid Hasan N Community Member

Thank you. 

Ifeoma's avatar
Ifeoma O Community Member

My project catalog has been pending, awaiting review and approval for more than 2 Weeks.

 

What could be the cause?

Avery's avatar
Avery O Community Manager

Hi Perpetua,

The team is currently experiencing a high number of submissions to review. Please know that projects are evaluated by the order in which they were received. As such, we would like to request your patience while your project is in the team's queue. Once the team gets to your project in their queue, they will reach out to you if they need more information. 


~ Avery
Paul's avatar
Paul S Community Member

Earlier, Upwork used to verify project in the Catalog within 3days, I've been waiting for verification to set my availability badge ON

 

How long does it take on working days 

 

 

Paul sam
Alexander's avatar
Alexander R Community Member

Hey there, I'm currently waiting for one of my projects to be reviewed. I submitted it on the 13th, and it's now the 28th. I made one single edit to it before it was approved, but that was only to capitalize the letters in the title, and that was on the 21st. I was wondering what I'm doing wrong.

 

Cheers!

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Alexander,

 

Thank you for reaching out to us. We have an increase in the number of submitted projects and reviews are currently taking a minimum of 10 business days.


All project submissions will be addressed on a first-in, first-out basis. Should we need more information about your submission, our team will send you an email with details on how you can edit the project for approval. Feel free to check out this page to learn more about Project Catalog.

 

Our apologies and thank you for understanding.


~ AJ
Upwork
Alexander's avatar
Alexander R Community Member

Thanks for the response Annie. Might be worth updating the text regarding turnaround times however, as this seems to be a long term delay.

Fatoki's avatar
Fatoki P Community Member

Good day Upwork. Please kindly check out my project it's been 10 days already

It's taking too long. Please help check

 

Thank you

Saifullah's avatar
Saifullah N Community Member

 

My Project Catalog still not approved. They're still "Under Preview" for the last 13 days.

Aida's avatar
Aida C Community Member

Hello,

 

I created a new project catalog and consultation option over a week and a half ago and it still says pending review. I was wondering on average how long does this review take and if I will be immediately notified once the review period is over?

 

Thanks,

Adam's avatar
Adam L Community Member

I submitted two projects for the catalog, and 20 days later, they're still listed as "Under Review" / "Pending Approval". The FAQ says the review can take up to 5 days. Is there an issue with my submissions, or have they fallen through the cracks?

Arjay's avatar
Arjay M Retired Team Member

Hi Adam,

 

Thank you for reaching out to us and we sincerely apologize for the delay with your Project review. Our team has experienced a higher volume of submitted projects and reviews are currently taking a minimum of 10 business days. Rest assured that all project submissions will be addressed on a first-in, first-out basis. We seek your patience and utmost understanding while sorting this out for you.

 

~ Arjay
Upwork
Shaon's avatar
Shaon A Community Member

It has been 20 days, I have created a new project. It is still under review. There is no update from it. Normally it takes 5 business days. Then why it's taking more time?

Arjay's avatar
Arjay M Retired Team Member

Hi Shaon,

 

Thank you for reaching out and we sincerely apologize for the delay as our team is receiving a higher volume of requests than normal. Please allow our team a few more days to review your submission and we'll immediately provide an update once done. Should we need more information about your submission, our team will send you an email with details on how you can edit the project for approval. Feel free to check out this page to learn more about Project Catalog.

 

~ Arjay
Upwork
Mozammal's avatar
Mozammal M Community Member

Hello I have problem I have created a project but my project is not being approved and also not rejecting. I don't understand why my project is not being approved.Please help me. Thanks

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Mozammal,

 

Thank you for reaching out to us. We have an increase in the number of submitted projects and reviews are currently taking a minimum of 10 business days.


All project submissions will be addressed on a first-in, first-out basis. Should we need more information about your submission, our team will send you an email with details on how you can edit the project for approval. Feel free to check out this page to learn more about Project Catalog.

 

Our apologies and thank you for understanding.


~ AJ
Upwork
Ahsan's avatar
Ahsan A Community Member

Does anyone know the reason for the delay in confirmation? It's been 9 days and is still under review.

 

Kindly help.

 

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Ahsan,

 

Thank you for reaching out to us. We have an increase in the number of submitted projects and reviews are currently taking a minimum of 10 business days.


All project submissions will be addressed on a first-in, first-out basis. Should we need more information about your submission, our team will send you an email with details on how you can edit the project for approval. Feel free to check out this page to learn more about Project Catalog.

 

Our apologies and thank you for understanding.


~ AJ
Upwork
Ahsan's avatar
Ahsan A Community Member

Which type of information do you need about my submission of the catalog? Also, I have not received any email from your team. It's been 11 days now.

Payal Anil's avatar
Payal Anil K Community Member

Hi, 

 

My project is pending for review since 6 days +, kindly let me know what can be done to resolve this? 

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Payal,

 

Thank you for reaching out to us. We have an increase in the number of submitted projects and reviews are currently taking a minimum of 10 business days.


All project submissions will be addressed on a first-in, first-out basis. Should we need more information about your submission, our team will send you an email with details on how you can edit the project for approval. Feel free to check out this page to learn more about Project Catalog.

 

Our apologies and thank you for understanding.


~ AJ
Upwork
Digi's avatar
Digi S Community Member

Greetings! hope you all are doing well. I created my project and submitted it on March 20, 2023, for approval and now it's 1st April 2023. As per Upwork Policies, it takes up to 5 business days to approve, or reject any proposal but in my current scenario, it's almost 11 days, and no response by the authorities has been provided to me it's very annoying and shows a very bad attitude from the support team. Nobody notified me and didn't provide any updates by any means from the platform even if I misplaced or misused anything you can bring it to my knowledge and I will update it to make sure I have followed every guideline from the platform and then submit it to review. But without hearing any word, update, or feedback from the Platform how I can move forward? Anybody here would like to share with me how to fix it or what to do next? Thanks

Arjay's avatar
Arjay M Retired Team Member

Hi Digi,

 

Thank you for reaching out to us. We have an increase in the number of submitted projects and reviews are currently taking a minimum of 10 business days.


All project submissions will be addressed on a first-in, first-out basis. Should we need more information about your submission, our team will send you an email with details on how you can edit the project for approval. Feel free to check out this page to learn more about Project Catalog.

 

~ Arjay
Upwork
Rana's avatar
Rana R Community Member

Thanks for sharing

Timothy's avatar
Timothy W Community Member

My Project Catalog still not approved. They're still "Under Preview" for this 2 days.