Mar 20, 2021 10:59:37 PM Edited Mar 6, 2023 07:05:53 PM by StanG S
Hello everyone, I have question to you. Client purchased my project catalog, After get the requirement I started work. Client was happy to my work, He asked for revision and I gave him couple of revisions. Then client asked for the final file, After provide the final work then client showing some lame excuse that he don't want to pay me.
Is there any solution? How can I get paid from a project catalog?
Thanks, Raju
Solved! Go to Solution.
Mar 21, 2021 05:42:34 AM Edited Apr 4, 2023 10:35:02 AM by Andrea G
Hi Md. Raju,
Project Catalog is where you let clients come to you. When you create a project, it displays as a listing that clients can open to learn more. Clients find you by searching for the skills and services you offer.
When you create a project we will first review it before making it visible to clients. Our review includes making sure your project is complete, looks professional, and doesn’t violate our Terms of Service. Please allow up to five business days for your project to be reviewed.
Thank you,
NOTICE:
We are currently receiving more projects for review than usual. Please allow us longer than usual to review your project.
Update:
This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.
Mar 27, 2023 08:55:50 PM by Ifeoma O
My project catalog has been pending, awaiting review and approval for more than 2 Weeks.
What could be the cause?
Mar 27, 2023 10:13:07 PM by Avery O
Hi Perpetua,
The team is currently experiencing a high number of submissions to review. Please know that projects are evaluated by the order in which they were received. As such, we would like to request your patience while your project is in the team's queue. Once the team gets to your project in their queue, they will reach out to you if they need more information.
Mar 28, 2023 05:38:03 AM by Paul S
Earlier, Upwork used to verify project in the Catalog within 3days, I've been waiting for verification to set my availability badge ON
How long does it take on working days
Mar 28, 2023 01:52:41 AM by Alexander R
Hey there, I'm currently waiting for one of my projects to be reviewed. I submitted it on the 13th, and it's now the 28th. I made one single edit to it before it was approved, but that was only to capitalize the letters in the title, and that was on the 21st. I was wondering what I'm doing wrong.
Cheers!
Mar 28, 2023 07:13:39 AM by Annie Jane B
Hi Alexander,
Thank you for reaching out to us. We have an increase in the number of submitted projects and reviews are currently taking a minimum of 10 business days.
All project submissions will be addressed on a first-in, first-out basis. Should we need more information about your submission, our team will send you an email with details on how you can edit the project for approval. Feel free to check out this page to learn more about Project Catalog.
Our apologies and thank you for understanding.
Mar 30, 2023 09:30:12 AM by Alexander R
Thanks for the response Annie. Might be worth updating the text regarding turnaround times however, as this seems to be a long term delay.
Mar 28, 2023 07:03:53 AM by Fatoki P
Good day Upwork. Please kindly check out my project it's been 10 days already
It's taking too long. Please help check
Thank you
Mar 28, 2023 08:38:08 AM by Saifullah N
My Project Catalog still not approved. They're still "Under Preview" for the last 13 days.
Mar 28, 2023 09:15:18 AM by Aida C
Hello,
I created a new project catalog and consultation option over a week and a half ago and it still says pending review. I was wondering on average how long does this review take and if I will be immediately notified once the review period is over?
Thanks,
Mar 28, 2023 02:20:34 PM by Adam L
I submitted two projects for the catalog, and 20 days later, they're still listed as "Under Review" / "Pending Approval". The FAQ says the review can take up to 5 days. Is there an issue with my submissions, or have they fallen through the cracks?
Mar 28, 2023 03:44:00 PM by Arjay M
Hi Adam,
Thank you for reaching out to us and we sincerely apologize for the delay with your Project review. Our team has experienced a higher volume of submitted projects and reviews are currently taking a minimum of 10 business days. Rest assured that all project submissions will be addressed on a first-in, first-out basis. We seek your patience and utmost understanding while sorting this out for you.
Mar 28, 2023 03:50:25 PM by Shaon A
It has been 20 days, I have created a new project. It is still under review. There is no update from it. Normally it takes 5 business days. Then why it's taking more time?
Mar 28, 2023 05:57:50 PM by Arjay M
Hi Shaon,
Thank you for reaching out and we sincerely apologize for the delay as our team is receiving a higher volume of requests than normal. Please allow our team a few more days to review your submission and we'll immediately provide an update once done. Should we need more information about your submission, our team will send you an email with details on how you can edit the project for approval. Feel free to check out this page to learn more about Project Catalog.
Mar 29, 2023 01:09:05 AM by Mozammal M
Hello I have problem I have created a project but my project is not being approved and also not rejecting. I don't understand why my project is not being approved.Please help me. Thanks
Mar 29, 2023 06:55:35 AM by Annie Jane B
Hi Mozammal,
Thank you for reaching out to us. We have an increase in the number of submitted projects and reviews are currently taking a minimum of 10 business days.
All project submissions will be addressed on a first-in, first-out basis. Should we need more information about your submission, our team will send you an email with details on how you can edit the project for approval. Feel free to check out this page to learn more about Project Catalog.
Our apologies and thank you for understanding.
Mar 29, 2023 03:47:22 AM by Ahsan A
Does anyone know the reason for the delay in confirmation? It's been 9 days and is still under review.
Kindly help.
Mar 29, 2023 08:11:15 AM by Annie Jane B
Hi Ahsan,
Thank you for reaching out to us. We have an increase in the number of submitted projects and reviews are currently taking a minimum of 10 business days.
All project submissions will be addressed on a first-in, first-out basis. Should we need more information about your submission, our team will send you an email with details on how you can edit the project for approval. Feel free to check out this page to learn more about Project Catalog.
Our apologies and thank you for understanding.
Mar 30, 2023 10:44:23 PM by Ahsan A
Which type of information do you need about my submission of the catalog? Also, I have not received any email from your team. It's been 11 days now.
Mar 29, 2023 04:46:51 AM by Payal Anil K
Hi,
My project is pending for review since 6 days +, kindly let me know what can be done to resolve this?
Mar 29, 2023 08:33:00 AM by Annie Jane B
Hi Payal,
Thank you for reaching out to us. We have an increase in the number of submitted projects and reviews are currently taking a minimum of 10 business days.
All project submissions will be addressed on a first-in, first-out basis. Should we need more information about your submission, our team will send you an email with details on how you can edit the project for approval. Feel free to check out this page to learn more about Project Catalog.
Our apologies and thank you for understanding.
Mar 31, 2023 05:25:17 PM by Digi S
Greetings! hope you all are doing well. I created my project and submitted it on March 20, 2023, for approval and now it's 1st April 2023. As per Upwork Policies, it takes up to 5 business days to approve, or reject any proposal but in my current scenario, it's almost 11 days, and no response by the authorities has been provided to me it's very annoying and shows a very bad attitude from the support team. Nobody notified me and didn't provide any updates by any means from the platform even if I misplaced or misused anything you can bring it to my knowledge and I will update it to make sure I have followed every guideline from the platform and then submit it to review. But without hearing any word, update, or feedback from the Platform how I can move forward? Anybody here would like to share with me how to fix it or what to do next? Thanks
Mar 31, 2023 07:27:12 PM by Arjay M
Hi Digi,
Thank you for reaching out to us. We have an increase in the number of submitted projects and reviews are currently taking a minimum of 10 business days.
All project submissions will be addressed on a first-in, first-out basis. Should we need more information about your submission, our team will send you an email with details on how you can edit the project for approval. Feel free to check out this page to learn more about Project Catalog.
May 27, 2021 06:55:23 AM by Timothy W
My Project Catalog still not approved. They're still "Under Preview" for this 2 days.
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