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Muhammad's avatar
Muhammad I Community Member

Project Catalog

Hi Upwork team, 

I submitted the project on 6 march and second on 26 March but they are still in pending for approval. Please check their status and guide me. I'll be thankful for your kind cooperations.

ACCEPTED SOLUTION
Arjay's avatar
Arjay M Retired Team Member

Hi Ak,

 

Thank you for reaching out to us. Allow me to explain how  Project Catalog works. Firstly, we review all project listings, including consultations, before publishing them on Project Catalog to help ensure a quality platform that helps you attract quality clients, and we promote Project Catalog on client pages.

 

Once your project listing is published, the project will display on your Upwork profile. You can also share the project’s URL in your profile’s description and on your social media accounts for even more visibility. Your project’s overview consists of its title, category, project attributes, and search tags. The information you include here is your first impression to prospective clients, so you’ll want it to shine. Feel free to check this help article for more details. Please allow up to five business days for your project to be reviewed.

 

 

NOTICE:

 

Project Catalog submissions by Top Rated, Top Rated Plus, and Expert Vetted Talent are typically reviewed within 2 business days. If you do not have one of these badges, please note that our current review process is experiencing an extensive delay due to internal efforts to enhance our efficiency and accuracy.

 

Update:

 

Hi all,

 

This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.

 

Thank you!

 

~ Arjay
Upwork

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582 REPLIES 582
Yusra's avatar
Yusra Z Community Member

I am new at Upwork. I have submitted two projects to Upwork, three days have passed but my projects are still in under-review. Could anyone tell me how much time they required to approve the project? 

I can't find job and apply on specified jobs due to this issue. Please help me.

Pradeep's avatar
Pradeep H Retired Team Member

Hi Yusra,

 

Thank you for your message. Typically reviews take up to five business days, but we are experiencing delays in reviewing Consultations and Catalog projects. You’ll be notified by email when the review is complete. We’re sorry for the inconvenience. 

 

- Pradeep

Srivatsan's avatar
Srivatsan S Community Member

Hi,

 Submitted my request for consultation and Project catalog on 6th Of May 24. Have not recevied any note with regards to approval or any changes required. What  is the current wait time. Kindly help.

 

Regards

 

Srivatsan

Terna's avatar
Terna Y Community Member

I would like to know how soon my project will be approved, I was asked to review some details which I did, but my project has not been approved yet. I would appreciate some assistance.

Luiggi's avatar
Luiggi R Retiring Moderator

Hi Samuel,

 

Thanks for your question. When you create a project, we will review it before making it visible to clients. Our review includes ensuring your project is complete, looks professional, and doesn’t violate our Terms of Service.

 

Typically, reviews take up to five business days, but we are experiencing delays in reviewing Consultations and Catalog projects. You’ll be notified by email when the review is complete.

~ Luiggi
Aftab's avatar
Aftab A Community Member

Getting this working on my projects screen:
The approval process for consultations and projects is taking longer than usual. We'll email you as soon as your review is complete. Thank you for your patience.

Can someone tell me why this is so and how long it will take?
It's been more than 12 days since I submitted the project but still not approved.

a92f276c_0-1716081844370.png

 

 

Pradeep's avatar
Pradeep H Retired Team Member

Hi Aftab,

 

I am sorry to hear that your projects are still under review. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

 

- Pradeep 

Aftab's avatar
Aftab A Community Member

Please

Cami's avatar
Cami D Community Member

Please help! I am looking for more information on the expected approval time. I now have 3 clients waiting on these projects. This delay is killing my business. Your assistance would be greatly appreciated. As a paid member and top-rated freelancer, I hoped for a faster resolution to this issue.

Pradeep's avatar
Pradeep H Retired Team Member

Hi Cami,

 

Apologies for the delay as our support teams are currently experiencing a higher number of submissions than usual. Rest assured the team will review and update your projects as soon as possible.

- Pradeep

Pakeeza's avatar
Pakeeza S Community Member

Hi, Can creating more project catalogues speed up the progress on Upwork? 

@project

Aftab's avatar
Aftab A Community Member

Creating a more extensive project catalog could potentially help in getting more visibility on Upwork, as it showcases a broader range of your services to potential clients. However, simply having more offerings in your catalog doesn't guarantee faster progress. It depends on the quality of your services, how well they're presented, and whether they align with what clients are looking for.

Sahed's avatar
Sahed H Community Member

I submitted my project catalog 2 days ago. But till now I have not received any update. Why is this happening? please tell me.

Luiggi's avatar
Luiggi R Retiring Moderator

Hi Sahed,

 

Thanks for your question. When you create a project we will first review it before making it visible to clients. Our review includes making sure your project is complete, looks professional, and doesn’t violate our Terms of Service.

 

Typically reviews take up to five business days, but we are experiencing delays in reviewing Consultations and Catalog projects. You’ll be notified by email when the review is complete.

~ Luiggi
Ishrat Jahan's avatar
Ishrat Jahan M Community Member

Hey Upwork!

I have uploaded a project on May 2 but itys still on pending. Can you plz find out whats wrong with that i am ready to correct it. please resolve the issue ASAP.

Thanks

Ishrat Jahan

Samia's avatar
Samia T Community Member

Hello Upwork, Its been a month I have submitted project and it is still under review, kindly check the issue, how long does it take to get approved ?

Pradeep's avatar
Pradeep H Retired Team Member

Hi Samia,

 

I apologize for the delay, as our support teams are currently handling a higher volume of submissions than usual. Please be assured that our team will promptly review and update your submission as soon as possible. 

 

- Pradeep

Anfal's avatar
Anfal A Community Member

Hi Upwork Team & Community,

I'm writing to follow up on my Project Catalog submission from May 4th, 2024. It's been over two weeks, and I haven't received any updates on its approval status.

 

I understand the review process takes time, but I'd appreciate any insights you can offer on the current timeline.

 

In the meantime, if anyone in the Upwork community has experience with extended Project Catalog review periods or knows of any solutions, I'd be grateful for your advice.

Pradeep's avatar
Pradeep H Retired Team Member

Hi Anfal,

 

Apologies for the delay as our support teams are currently experiencing a higher number of submissions than usual. Rest assured the team will review and update your project as soon as possible.

- Pradeep

Oleksii's avatar
Oleksii K Community Member

Hi! I hope you are doing well. I have a problem and I need your help.

I created a project related to Crypto trading bot on May 9th. But it hasn't been approved yet. Why did this problem occur? And how many days is the project review period? Please help me.

Thank you for your time.

Pradeep's avatar
Pradeep H Retired Team Member

Hi Oleksii,

 

We apologize for the delay, as our support teams are currently handling a higher volume of submissions than usual. Please be assured that our team will promptly review your concerns and update your project as soon as possible. 

 

- Pradeep

Arindam's avatar
Arindam M Community Member

Hi!
My Upwork project Approval taking more time than usually expected. "Please confirm if there is any additional information or corrections needed for my project.” If so, please help me with that.

Thanks in advance.
Arindam M.

Vinay's avatar
Vinay R Community Member

It generally not take time but sometime it happens maybe due to low connections. Some time system take time to avoid spam and provide clients good results. Wait for few days it will get approved. Hope this will help you.

Luiggi's avatar
Luiggi R Retiring Moderator

Hi Arindam,

 

We're sorry for the delay in reviewing your Project. Upon checking, I can confirm that it is now successfully reviewed and active. Don't hesitate to let us know if you need further assistance. 

~ Luiggi
Felipe's avatar
Felipe C Community Member

I have few projects in “pending approval” or in review. And one is from April 27. In sum, it has at least 21 days of “review” and 15 days of business days. Upwork: “This review can take up to 5 days.”