Mar 20, 2021 10:59:37 PM Edited Mar 6, 2023 07:05:53 PM by Stan G
Hello everyone, I have question to you. Client purchased my project catalog, After get the requirement I started work. Client was happy to my work, He asked for revision and I gave him couple of revisions. Then client asked for the final file, After provide the final work then client showing some lame excuse that he don't want to pay me.
Is there any solution? How can I get paid from a project catalog?
Solved! Go to Solution.
Mar 21, 2021 05:42:34 AM Edited Mar 23, 2023 07:34:19 AM by Andrea G
Hi Md. Raju,
Project Catalog is where you let clients come to you. When you create a project, it displays as a listing that clients can open to learn more. Clients find you by searching for the skills and services you offer.
When you create a project we will first review it before making it visible to clients. Our review includes making sure your project is complete, looks professional, and doesn’t violate our Terms of Service. Please allow up to five business days for your project to be reviewed.
We are currently receiving more projects for review than usual. Please allow us longer than usual (up to 10 days) to review your project.
Sep 21, 2021 10:42:23 AM by Bojan S
Thanks for this suggestion, Jim.
I'll be sure to share it with our team.
Jun 22, 2021 07:54:02 AM by Shakir A
Today I have received my First Order on my Project Catalog Gig, however I feel that the requirements sent by the Client are unjust.
I am reading documentation and it says, I have 24 hours to cancel/decline the order request but I do not see any option on my end, which allows me to cancel this order.
Thank you for your help.
Jun 22, 2021 09:31:29 AM by Andrea G
Yes, you can cancel a contract within 24 hours of the client submitting requirements without any penalty or impact on your Job Success Score. To cancel, go to the contract created for this purchased project. You can find it by clicking View Contract from the message room or by going to My Jobs and clicking on the title of the contract. From the contract room, you can click the menu button (...) and end the contract.
Jul 22, 2021 09:38:13 PM by Navid Z
Can we link our Specilized Profile to our Specific Project or it will always be General Profile automatically linked with Projects?
Jul 22, 2021 10:16:42 PM by Pradeep H
Thank you for your message.
Your general profile is already linked to your project catalog. Also, the client would be able to access your specialized profile when they visit your Upwork profile.
Sep 11, 2021 11:31:45 AM by Mekail R
Hello Upwork community, Hope everyone doing well.
Right now I have 100% JSS. I have published some Projects in Catalog. In the project catalog, I just saw there is a 2.8 rating with 16 reviews. But I have never done any order with this Project.
I have a question I have never done any order with the project. So how Upwork shows this 2.8?
Sep 11, 2021 12:26:29 PM by Andrea G
This rating system goes from 0 to 5.0, and is based on the feedback you receive from your clients on Upwork. While we can’t share all the details, in general, clients score freelancers on six different attributes: skills, quality, availability, deadlines, communication, and cooperation. While we are currently including this rating system on projects, we are considering other ways to showcase your success on Upwork.
Mar 18, 2021 11:21:47 AM by Ankita M
I am looking to hire a freelance writer for my personal business. But I can't seem to make the payment.
Here is the error I get: Sorry, you cannot purchase projects in Project Catalog using this account. I am working from India, this is my first time.
Mar 18, 2021 12:12:47 PM by Andrea G
I checked and it looks like you have a freelancer account. In order to purchase a project, you'll need to add a client profile to your account. Check out this help article to learn how.
Apr 22, 2021 09:19:21 AM by Nasir K
Sorry, you cannot purchase projects in Project Catalog using this account.
Feb 28, 2021 05:45:08 PM by adhitya c
today i found someone purchase my project catalog and the project is started already. but somehow i cant find the details of the project or project requirements. it said provided previously, but i cant find it anywhere.
any help on this, please?
Feb 28, 2021 07:01:04 PM by Avery O
It looks like you and your client have already contacted each other through Upwork Messages. Please don't hesitate to discuss the project details directly with your client so that you can start working on it.
Congratulations, and good luck!
Feb 28, 2021 07:23:14 PM by adhitya c
actually there are no previous chat before.
the client bought the project and thats what i got so far.
no details of the jobs for me to proceed.
meanwhile the time is keep running.
Feb 28, 2021 07:44:12 PM by Avery O
Since you and your client already have a contract room and can exchange messages (I can see that the client sent you a message), please communicate with them, and ask for more information.
Mar 1, 2021 12:33:20 AM by adhitya c
i found that the job not match with my project at all.
what should i do now?
i do not want to make the client disappointed as well.
Jul 6, 2021 05:17:29 PM by Sid W
I've created a project and had it approved in the new Project Catalog system.
It looks good, but the "add-ons" I specified aren't showing anywhere.
Jul 6, 2021 07:19:35 PM by Pradeep H
Thank you for your message.
If you are referring to the service tier add-ons, the same is already visible on your project on the right side. Let me know if you are referring to something else so that I can assist you further.
Mar 9, 2023 08:09:38 AM by Nadiia K
I've got the same issue - I see no add-on services that I created for my project in Project Catalog.
They were visible before but after a while I checked my project and I don't see them.
They are still available for editing.
Please assist how to make addons visible for clients again.
Mar 9, 2023 09:45:06 AM by Andrea G
I checked and it looks like you have multiple Catalog Projects listed, could you please confirm which one you're referring to so I could check?
Mar 9, 2023 10:06:26 AM by Nadiia K
I'm refereing to my project:
Sep 22, 2021 07:43:02 AM by Atif A
Hi Upwork Team,
Do you have any plans to add more tags or category for project management because I can see only few tags for it.
Sep 22, 2021 09:22:15 AM by Bojan S
Thanks for this suggestion. I'll be sure to share it with our team.
Oct 22, 2021 11:24:28 PM by Abubakar A
I am working with a great client who has hired me through my project catalogue.
I just want to see that if he only hires the developers related to my my field or other developers as well.
Oct 23, 2021 03:30:06 AM by Nikola S
Please know that when a client buys your project a contract will be created and the milestone will be funded. You'll be notified whenever a purchase happens and a contract room will automatically be opened, at which point you can start messaging. You should be able to access the client's history through the contract room. Could you please share a Contract ID of the contract you are referring to so that I can take a look and advise you accordingly?
You can find Contract ID by clicking on the name of the contract and then navigating to the Terms & Settings tab.
Oct 24, 2021 07:47:27 AM by Minusha P
I'm new to Upwork. Can someone please tell me how to send a custom offer when a client contacted you through the project catalogues?
Oct 24, 2021 08:21:07 AM by Nikola S
I would like to clarify that you cant make changes to the project catalog contract at this time. The idea is that the client is agreeing to the scope you laid out for the project when they buy it. To start, Project Catalog projects will only include one milestone at the end of the project. However, you and your client can create a new Upwork contract if you would like to collaborate on more work after your project is completed. If a client has custom needs, they may want to post a custom job and invite you to apply instead.
Nov 16, 2021 07:39:49 AM by Marc V
I am freelancer in Upwork.
I am looking for a way to have statistics on my projects catalog, like the count of impressions and clicks.
Nov 17, 2021 08:21:07 AM by Muhammad S
I have started working on the upwork regularly since last 3 months. I got some goods sales and reviews. All my sales come from Applying to job by proposals.
But now i want to go through Project catalog. My all project shows lower on the my target keywords.
So Anyone please let me know. How i rank my projects..
Nov 17, 2021 09:18:35 AM by Bojan S
Thanks for your question. You’ll want to make sure your project is attractive to clients and catches their eye. Here are some best practices to create a professional project:
Please check the Pro Tips: Build Your Best Project for more information on how you can boost your chances of having your project accepted and catching a future client’s eye.
Nov 17, 2021 09:05:16 AM by Abhishek S
I am little confused with an order that I received. Client haven't provided the required video file. It is due in 4 hours but there no response from the client.
So please suggest what is the best I can do, without upsetting this new client and hampering my project ranking?
Nov 17, 2021 11:33:48 AM by Bojan S
You may want to follow up with the client again and ask them for the files you need for further engagement on this project. You can cancel a contract within 24 hours of the client submitting requirements without any penalty or impact on your Job Success Score.
Jan 10, 2022 05:22:28 AM Edited Jan 10, 2022 05:23:03 AM by Oleg U
The client reached me out via the project catalog. How can I read the client feedbacks?
Jan 17, 2022 03:21:12 AM by MD Ashiqur R
Can you please help me,
How long to wait for new Projects to show up in the search results?
I was Created 2 new projects, and still, that Status show -> Pending approval |
So My Question Is How Many Days Upwork Take For Revision My Service Show up in the search results,?
Other marketplaces take more than 2-3hour, but here is almost gone 2days. 😓
Jan 17, 2022 03:25:44 AM by Goran V
Hi MD Ashiqur,
While we are excited to share that the feature is proving to be very popular unfortunately we've received so many requests that it's taking us a while to review each one. As a result, please allow 10 business days for your request to be reviewed. We apologize for the delay, but please know we are still testing and optimizing this beta feature. Thanks!