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Md. Raju's avatar
Md. Raju A Community Member

Project Catalog

Hello everyone, I have question to you. Client purchased my project catalog, After get the requirement I started work. Client was happy to my work, He asked for revision and I gave him couple of revisions. Then client asked for the final file, After provide the final work then client showing some lame excuse that he don't want to pay me.

Is there any solution? How can I get paid from a project catalog?

Thanks, Raju

ACCEPTED SOLUTION
Nikola's avatar
Nikola S Retiring Moderator

Hi Md. Raju,

 

Project Catalog is where you let clients come to you. When you create a project, it displays as a listing that clients can open to learn more. Clients find you by searching for the skills and services you offer.

 

When you create a project we will first review it before making it visible to clients. Our review includes making sure your project is complete, looks professional, and doesn’t violate our Terms of Service. Please allow up to five business days for your project to be reviewed.

 

Thank you,

 

 

NOTICE:

We are currently receiving more projects for review than usual. Please allow us longer than usual to review your project.

 

 

Update: 

This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.

 

~ Nikola

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999 REPLIES 999
Bojan's avatar
Bojan S Community Manager

Hi Atif,

 

Thanks for this suggestion. I'll be sure to share it with our team.

~ Bojan
Upwork
Abu's avatar
Abu b Community Member

I am working with a great client who has hired me through my project catalogue.

I just want to see that if he only hires the developers related to my my field or other developers as well.

Nikola's avatar
Nikola S Retiring Moderator

Hi Abubakar,

 

Please know that when a client buys your project a contract will be created and the milestone will be funded. You'll be notified whenever a purchase happens and a contract room will automatically be opened, at which point you can start messaging. You should be able to access the client's history through the contract room. Could you please share a Contract ID of the contract you are referring to so that I can take a look and advise you accordingly? 

 

You can find Contract ID by clicking on the name of the contract and then navigating to the Terms & Settings tab.

~ Nikola
Minusha's avatar
Minusha P Community Member

Hi,

 

I'm new to Upwork. Can someone please tell me how to send a custom offer when a client contacted you through the project catalogues?

 

Thank you.

Nikola's avatar
Nikola S Retiring Moderator

Hi Minusha,

 

I would like to clarify that you cant make changes to the project catalog contract at this time. The idea is that the client is agreeing to the scope you laid out for the project when they buy it. To start, Project Catalog projects will only include one milestone at the end of the project. However, you and your client can create a new Upwork contract if you would like to collaborate on more work after your project is completed. If a client has custom needs, they may want to post a custom job and invite you to apply instead.

 

~ Nikola
Marc's avatar
Marc V Community Member

Hello,

I am  freelancer in Upwork.

I am looking for a way to have statistics on my projects catalog, like the count of impressions and clicks.

Thanks Marc

Muhammad's avatar
Muhammad S Community Member

 Hi All,

 

I have started working on the upwork regularly since last 3 months. I got some goods sales and reviews. All my sales come from Applying to job by proposals.

 

But now i want to go through Project catalog. My all project shows lower on the my target keywords. 

So Anyone please let me know. How i rank my projects..

 

Thanks

researchers_team

Bojan's avatar
Bojan S Community Manager

Hi Muhammad,

 

Thanks for your question. You’ll want to make sure your project is attractive to clients and catches their eye. Here are some best practices to create a professional project:

  • Highlight your project in simple, jargon-free language.
  • Choose professional images that speak to your work. (Don’t have great images of your work? Check out websites like www.unsplash.com that offer free, high-quality images you can use. Be sure to make sure you have permission to use.)
  • Proofread your work so there are no typos.
  • Don’t use click bait, text-heavy graphics, or the Upwork logo/badge.
  • Don’t share your contact information or personal information.

Please check the Pro Tips: Build Your Best Project for more information on how you can boost your chances of having your project accepted and catching a future client’s eye.

 

Good luck! 

~ Bojan
Upwork
Abhishek's avatar
Abhishek S Community Member

Hello,

I am little confused with an order that I received. Client haven't provided the required video file. It is due in 4 hours but there no response from the client.

So please suggest what is the best I can do, without upsetting this new client and hampering my project ranking?

Bojan's avatar
Bojan S Community Manager

Hi Abhishek,

 

You may want to follow up with the client again and ask them for the files you need for further engagement on this project. You can cancel a contract within 24 hours of the client submitting requirements without any penalty or impact on your Job Success Score.

 

Thank you! 

~ Bojan
Upwork
Oleh's avatar
Oleh U Community Member

The client reached me out via the project catalog. How can I read the client feedbacks?

o_urazovsky_0-1641820765998.png

MD Ashiqur's avatar
MD Ashiqur R Community Member

Hello There,

Can you please help me,

 

How long to wait for new Projects to show up in the search results?

 

I was Created 2 new projects, and still, that Status show -> Pending approval

 

So My Question Is How Many Days Upwork Take For Revision My Service Show up in the search results,? 

 

 

Other marketplaces take more than 2-3hour, but here is almost gone 2days.  😓

Goran's avatar
Goran V Retired Team Member

Hi MD Ashiqur, 

 

While we are excited to share that the feature is proving to be very popular unfortunately we've received so many requests that it's taking us a while to review each one. As a result, please allow 10 business days for your request to be reviewed. We apologize for the delay, but please know we are still testing and optimizing this beta feature. Thanks!

~ Goran
Upwork
Eden Lyn's avatar
Eden Lyn L Community Member

Good Day!

Can you help me

Andrea's avatar
Andrea G Community Manager

Hi Eden,

 

I checked your account and it doesn't look like you've submitted a Catalog project for review. In order to do this, you'll need to complete your profile and click the button to submit it for review. You will be notified of the status of the review via email and a notification on your account within 24 hours.

 

Thank you!

~Andrea
Filip's avatar
Filip K Community Member

I' reviewing this new "project" option.

I found that you should place that project in the appropriate category. But, of course, category I work in is just missing. 

Is it so hard  to copy the existing categories?

I work mainly in Network and System Administration category which is not listed.

filip_knezevic_0-1643182829297.png

 

When I click on Browse all categories, even then I cann't pick my category - it doesn't exist.

There is, for example, Support and IT category, which otherwise doesn't exist. 

Upwork, this really sucks lol.

 

 

Goran's avatar
Goran V Retired Team Member

Hi Filip,

 

For now, you might not see all the categories or options you need. We will continue to build out and improve the feature as we do internal testing and receive more feedback from customers like you. Thanks for your help! To learn more about Project Catalog, click here

~ Goran
Upwork
Arslan's avatar
Arslan G Community Member

Hi there! I think upwork should add up the stats feature for the project catalogue as Fiverr does. There you can see your gig's stats (views, clicks, impressions etc).. 

Bojan's avatar
Bojan S Community Manager

Thanks for this suggestion, Arslan. I'll be sure to share it with our team.

~ Bojan
Upwork
Tuba's avatar
Tuba E Community Member

Hello everyone!

 

I am new to project catalogs and have just submitted my first project to Upwork for revision. I’ve searched the catalog page and read that we can turn on and off the project based on our availability. Still, I am a little bit confused about how the whole thing works. Do we approve or decline a client who wants to purchase our project, or can they buy it without our approval?

 

Thanks in advance.

Bojan's avatar
Bojan S Community Manager

Hi Tuba,

 

You'll be notified whenever a purchase happens and a contract room will automatically be opened, at which point you can start messaging. The next step is waiting for the client to provide requirements to you. Please check this help article and learn more on how Project Catalog works.
 
Thank you! 
~ Bojan
Upwork
Krystyna's avatar
Krystyna N Community Member

Hello!

 

I have just received the message from a client contacting me through the project manager. I am a little bit worried, as I can see that she has only one bad review (1 star), but at the same time, she has her account from the end of November 2021, so I would not like to rely only on this, and I would like to know what went wrong. The problem is that I can't read this review, in the window I have no option of viewing her profile, I can open 1 to 1 room, or see the general information. I used to check my potential clients using the job offer page, in this case it is not possible, what can I do?

Goran's avatar
Goran V Retired Team Member

Hi Krystyna,

 

Currently, freelancers can't see the client's past Work History and Feedback section. We understand that it’s very important for freelancers to see that information and we have shared that feedback with our team. A number of improvements have already been made based on the feedback we received in the Community and the team will continue to make further improvements. Thank you for your feedback.

~ Goran
Upwork
Md Mosarof's avatar
Md Mosarof H Community Member

Hi, 

My name is Mosarof and I'm a full-time freelancer from 2022. I worked here when Upworks was oDesk. Now I come back again and seen there are a lot of changes. I create a few up work project categories but I would like to rank the project. How will I do that? Could you please give me a few helpful tips? 

 

Thank you for your time and considerations 

Mosarof 

Martina's avatar
Martina P Community Member

What do you mean?