Retired Team Member
Hi Ak,
Thank you for reaching out to us. Allow me to explain how Project Catalog works. Firstly, we review all project listings, including consultations, before publishing them on Project Catalog to help ensure a quality platform that helps you attract quality clients, and we promote Project Catalog on client pages.
Once your project listing is published, the project will display on your Upwork profile. You can also share the project’s URL in your profile’s description and on your social media accounts for even more visibility. Your project’s overview consists of its title, category, project attributes, and search tags. The information you include here is your first impression to prospective clients, so you’ll want it to shine. Feel free to check this help article for more details. Please allow up to five business days for your project to be reviewed.
NOTICE:
Project Catalog submissions by Top Rated, Top Rated Plus, and Expert Vetted Talent are typically reviewed within 2 business days. If you do not have one of these badges, please note that our current review process is experiencing an extensive delay due to internal efforts to enhance our efficiency and accuracy.
Update:
Hi all,
This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.
Thank you!
Hello everyone
I uploaded a project to the project catalog on Upwork three days ago. The project has been approved. Now, when I checked it, I saw this message below it:
"|Sorry, you cannot purchase projects in Project Catalog using this account."
What is that? Is there any problem with my posted project? How can I solve it?
Thank you in advance.
Retiring Moderator
Hi Ashik,
When you create a project, it will first be reviewed before making it visible to clients. The review includes ensuring your project is complete, looks professional, and doesn’t violate our Terms of Service. Please allow up to five business days for your project to be reviewed. You can check this article to learn more.
Retired Team Member
Hi Shem,
I checked your account and can see that you submitted two new projects for review yesterday. Please note that when a project is submitted, it can take up to 5 days for our team to review it.
While you have me here, I also recommend that you take a look at Upwork Academy Courses and Learning Paths (Project Catalog 101) which can help expand your knowledge in using Upwork.
Retired Team Member
Hi Sarah,
I've checked your Saved Projects and I can see several projects related to "Brand Identity" that were saved. You may visit this screenshot for your reference.
Could you please try using a different browser or the incognito mode of the current one? You may also clear your cache and cookies. Let us know if the issue persists with a screenshot of what you can see from your end; we'll look further into that for you.
When a client clicks on your project, they will see: "Monisola isn't taking new orders for this project right now."
This usually appears when your project is not visible. Try to enable visibility by clicking the toggle button on your project.
1) Click Manage projects
2) Click the toggle button to change the visibility of your project.
Retired Team Member
Hi Abdelrahman,
I admire your eagerness to get your Projects to work effectively. You can start by personalizing your project with a title, text, images, video, and PDF work samples describing your offer. You can let clients customize the project with extra service tiers and add-ons, too, if you like.
You may check the articles shared here for tips and best practices in enhancing your Project Catalog. Best of luck!
