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e6e0be28
Community Member

Project Catalog

Hi Upwork team, 

I submitted the project on 6 march and second on 26 March but they are still in pending for approval. Please check their status and guide me. I'll be thankful for your kind cooperations.

ACCEPTED SOLUTION

Hi Ak,

 

Thank you for reaching out to us. Allow me to explain how  Project Catalog works. Firstly, we review all project listings, including consultations, before publishing them on Project Catalog to help ensure a quality platform that helps you attract quality clients, and we promote Project Catalog on client pages.

 

Once your project listing is published, the project will display on your Upwork profile. You can also share the projectโ€™s URL in your profileโ€™s description and on your social media accounts for even more visibility. Your projectโ€™s overview consists of its title, category, project attributes, and search tags. The information you include here is your first impression to prospective clients, so youโ€™ll want it to shine. Feel free to check this help article for more details. Please allow up to five business days for your project to be reviewed.

 

 

NOTICE:

We are currently receiving more projects for review than usual. Please allow us longer than usual to review your project.

 

~ Arjay
Upwork

View solution in original post

345 REPLIES 345

Upwork's service is extremely poor. My project has been under review for a month now, and there is no way to track its progress in the review queue. Additionally, the proposal section does not indicate whether the client has viewed my proposal or not. Upwork claims to have excellent service, but they primarily care about making money by charging service and connection fees. Essentially, Upwork prioritizes profits over the well-being of freelancers.

 

I understand that this platform is not suitable for freelancers who offer genuine and high-quality services. It is more like a bidding system at a fish market, where people compete for money. In my opinion, this platform is not suitable for new freelancers. It is only for wealthy people who want to become even richer.

 

 

Hi Harsh,

 

I am sorry to learn about your experience and how you feel about Upwork. I checked your Upwork account and the 'under review' project. I noticed that the project was last submitted on March 15th, 2023. Usually, it takes about 5 days for our team to review and update your project. We are currently receiving more projects for review than the regular volume. Please allow us longer than usual to review your project. Our team will review your project and update you as soon as possible. Please avoid resubmitting your project to avoid further delay as it may reset your review time.

 

Thank you,

Pradeep

Upwork
aerongraphics
Community Member

Upwork's Project Catalog is a relatively new feature on the platform that allows clients to browse pre-defined project scopes and prices, and directly hire a freelancer without posting a job. Here are two critical differences between Upwork's Project Catalog:

  1. Project Scope and Pricing: One of the key differences between Upwork's Project Catalog and traditional job posting is that the catalog lists pre-defined project scopes and pricing. 

  2. Direct Hiring: Another critical difference between Upwork's Project Catalog and traditional job posting is that the client can directly hire a freelancer from the catalog without posting a job. 

Overall, the Project Catalog is a valuable addition to Upwork's platform, as it provides an alternative to the traditional job posting process, making it easier for clients to find and hire freelancers and for freelancers to find work.

Must Appreciate! 

 
a27a4767
Community Member

Hello,
My project status (Pending Aproval) is still pending, it's more tha 10 Days past.
How much time will it take to approve?

 

Thanks

Isaac Bassey

a27a4767
Community Member

Hello,
My project status  is still pending Aproval, it's more than 10 Days past.
How much time will it take to approve?

 

Thanks

Isaac Bassey

fad53977
Community Member

I have created project anout 10 days ago and it's still on pending, while I see on Upwork that it takes 5 days only.. 

And the other thing is project is nor declined neither accepted but it's on pending so what shall i do? Could I create a new project or wait for the acceptance.

Hi Abu,

 

Thank you for reaching out to us. We have an increase in the number of submitted projects and reviews are currently taking a minimum of 10 business days.


All project submissions will be addressed on a first-in, first-out basis. Should we need more information about your submission, our team will send you an email with details on how you can edit the project for approval. Feel free to check out this page to learn more about Project Catalog.

 

Our apologies and thank you for understanding.


~ AJ
Upwork
3b20e66a
Community Member

Hello Luiggi, 5 days ago my projects were approved but I didn't get any client why? Upwork team plz check my profile.

Hi Danish,

 

Please know that we are not privy as to why clients do not order your project or how they choose their projects at all. Please consider that there are other projects on the marketplace, clients may have different preferences, and the demand for your projects may be lower compared to other projects. We still encourage you to apply for jobs to get more chances of getting a client.


~ AJ
Upwork
70ebe994
Community Member

Hello,

 

I submitted my gig on April 08 and now its April 13. But it is still pending or on review, no emails for improvements even!

70ebe994_0-1681328002088.png

Thanks

Ali Raza

I thought take 5 days for it.

In theory.

Ali,

 

Upwork's staff is very busy right now. Wait a few more days and then submit a Support ticket if needed. Thanks!

Hi Ali and Craig,

 

Thank you for reaching out and we sincerely apologize for the delay. As William mentioned, 

our team had an increase in the number of submitted projects and reviews are currently taking a minimum of 10 business days.


Rest assured that all project submissions will be addressed on a first-in, first-out basis. Should we need more information about your submission, our team will send you an email with details on how you can edit the project for approval. Feel free to check out this page to learn more about Project Catalog. We truly appreciate your patience and utmost understanding.

 

~ Arjay
Upwork

Dear Upwork Team,

Thank you for approving my project today, April 19th. Your support means a lot to me, and I appreciate all the help you've provided.

Best regards,

Ali Raza

70ebe994_0-1681856318827.png

 

anastassiawalsh
Community Member

Hi

I submitted a project to my catalogue for review over two weeks ago and it still says "pending approval". When can I expect to hear back?

Hi Rachael,

 

Due to higher than usual requests for project catalogs, reviews and approvals are now taking a minimum of 10 business days. Review this post for more information.

 

My last project catalog review took about 17 business days.

420fb827
Community Member

Hello everyone,

I recently posted a project on Upwork, but it hasn't been verified by the support team yet. It has been 6 days since I submitted it, and I'm starting to get concerned. I would like to know how to contact the support team to get some help with this issue. Does anyone have any experience with this or know how to reach out to them?

Thank you in advance for your help!

Hi Wahid,

 

Thank you for reaching out to us and we apologize for the delay. I can also see that you submitted a Project for approval on 05- April. Please know that we have an increase in the number of submitted projects and reviews are currently taking a minimum of 10 business days.


All project submissions will be addressed on a first-in, first-out basis. Should we need more information about your submission, our team will send you an email with details on how you can edit the project for approval. Feel free to check out this page to learn more about Project Catalog.

 

~ Arjay
Upwork
jiban_110
Community Member

Same Problem

 

ba959874
Community Member

Hi Upwork team, 

I submitted the project on 02 April  but they are still in pending for approval. Please check their status and guide me. I'll be thankful for your kind cooperations.

Hi Fazil,

 

Due to an increased volume of projects, our review process is taking longer than usual. We are working diligently to review your project and will update you as soon as possible. To avoid further delays, please refrain from resubmitting your project.

 

-Pradeep

Upwork
b2a8e3e1
Community Member

Hi,
It's been 5 days since I uploaded my first project and 3 days since I uploaded my second project but still, both are not approved. Can someone tell me about this problem?

Hi Zohaib,

 

Thank you for your message. We are currently receiving more projects for review than usual. Please allow us longer than usual to review your project.

 

Thank you,

Pradeep

Upwork
7e3d073d
Community Member

Hi Admin

 

I create a new project at 6/4/2023, but it's still under review. 

 

Please help me check it. Thanks for your support.

https://www.upwork.com/services/product/1643874962201620480/preview

Hi Chung,

 

We are currently receiving more projects for review than usual. Please allow us longer than usual to review your project. Our team will review and update your project as soon as possible.

 

Thank you,

Pradeep

Upwork

Thanks you so much. @Pradeep H

 

c9587c29
Community Member

Hello Upwork team, I want to know how my project catalogues can be shown on the first page of Upwork when anyone searches for my services like "Lead Generation"?

m_charaf
Community Member

I have submitted a project for the catalog and it has been on pending state for over two weeks. Is there a way to notify someone to check it and get it approved or otherwise let me know what is missing?

celgins
Community Member

Upwork does not provide a status update for project catalog approvals; you will only discover its approval or rejection when you receive notice that the review is complete.

 

Due to a large volume of project catalog requests, the reviews are taking a minimum of 10 business days. You can read more here.

Due to a large volume of project catalog requests, the reviews are taking a minimum of 10 business days. But you have crossed 12 days. Now, You can try reaching out to Upwork support through their help center or by submitting a support ticket to get an update on the status of your submission. They should be able to provide you with more information on what is causing the delay and how you can proceed. Best of luck!

masiddique
Community Member

Hi, 

 

I am suffering the same issue. My project has been under review since April 9, 2023. The usual 5 business days period is over. Please expedite.

 

Regards

Adnan

Hi Muhammad,

 

Thank you for your message. Apologies for the delay in reviewing your Project. Currently, we are receiving a high volume of project submissions. Our team will review and update your Project as soon as possible.

 

Thank you,

Pradeep 

Upwork
b8c5adf3
Community Member

My catalog is not approving. It's been more than 7 days, still my catalog is not approving.What are its causes and solutions?

Screenshot_20230418-014844.png

โ€ƒ

Hi Kazi Abdur Rashed,

 

We sincerely apologize for the delay as our team's experiencing an increase in the number of submitted projects and reviews are currently taking a minimum of 10 business days.


All project submissions will be addressed on a first-in, first-out basis. Should we need more information about your submission, our team will send you an email with details on how you can edit the project for approval. Feel free to check out this page to learn more about Project Catalog.

 

~ Arjay
Upwork
cb11684b
Community Member

I have uploaded the project catalog long ago but it is still pending also whenever I have uploaded the project catalog earlier it takes a long time to approve is it any problem in my profile or Upwork project catalog takes long time to approve? I would request to review my project catalog as it has been uploaded long ago

 

 

project pendings.png

Hi Aleya,

 

We sincerely apologize for the delay as our team's experiencing an increase in the number of submitted projects and reviews are currently taking a minimum of 10 business days.


All project submissions will be addressed on a first-in, first-out basis. Should we need more information about your submission, our team will send you an email with details on how you can edit the project for approval. Feel free to check out this page to learn more about Project Catalog.


~ AJ
Upwork
c278b798
Community Member

Hello,
I submitted my project for review on Apr 9, 2023. It's still under review.
Can you review it, please?
Thanks

Upwork is overwhelmed with the project approval requests, check on the blog page. Allow up to 15 working days for them to review. It will take some time, do not worry. 

Hi Saad,

 

Thank you for reaching out to us. Natalya's correct! We have an increase in the number of submitted projects and reviews are currently taking a minimum of 10 business days.


Rest assured that all project submissions will be addressed on a first-in, first-out basis. Should we need more information about your submission, our team will send you an email with details on how you can edit the project for approval. Feel free to check out this page to learn more about Project Catalog.

 

~ Arjay
Upwork
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