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Md. Raju's avatar
Md. Raju A Community Member

Project Catalog

Hello everyone, I have question to you. Client purchased my project catalog, After get the requirement I started work. Client was happy to my work, He asked for revision and I gave him couple of revisions. Then client asked for the final file, After provide the final work then client showing some lame excuse that he don't want to pay me.

Is there any solution? How can I get paid from a project catalog?

Thanks, Raju

ACCEPTED SOLUTION
Nikola's avatar
Nikola S Retiring Moderator

Hi Md. Raju,

 

Project Catalog is where you let clients come to you. When you create a project, it displays as a listing that clients can open to learn more. Clients find you by searching for the skills and services you offer.

 

When you create a project we will first review it before making it visible to clients. Our review includes making sure your project is complete, looks professional, and doesn’t violate our Terms of Service. Please allow up to five business days for your project to be reviewed.

 

Thank you,

 

 

NOTICE:

We are currently receiving more projects for review than usual. Please allow us longer than usual to review your project.

 

 

Update: 

This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.

 

~ Nikola

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999 REPLIES 999
Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Afolabi,

 

Thank you for reaching out to us. I can see that you are now being assisted by one of our agents. If you wish to update the team with new information, I highly suggest that you post it on the ticket thread. You can access your support tickets here.


~ AJ
Upwork
Rabab's avatar
Rabab S Community Member

My new project has been under review for over a week and hasn't been approved yet.

Andrea's avatar
Andrea G Community Manager

Hi Rabab,

 

Please know our Catalog team is currently experiencing a high volume of submissions and they are doing their best to catch up.
Rest assured that we will let you know as soon as the review has been completed and we sincerely appreciate your understanding and patience on this matter.

 

~Andrea
Md Zafar's avatar
Md Zafar I Community Member

Last 10 days my gig has still been under review, Now, what will I do?

Luiggi's avatar
Luiggi R Retiring Moderator

Hi Zafar,

 

Please know our Catalog team is currently experiencing a high volume of submissions and they are doing their best to catch up. Rest assured that we will let you know as soon as the review has been completed and we sincerely appreciate your understanding and patience on this matter.

~ Luiggi
Md Zafar's avatar
Md Zafar I Community Member

Hi, Luiggi

Thank you so much for this reply.

Yoyo's avatar
Yoyo X Community Member

Hello, I need someone to support me.

 

My project catalogs were submitted on 3rd August. It is pending approval status now. When will I know the final result (approval or not), thanks?

 

Pradeep's avatar
Pradeep H Retired Team Member

Hi Yoyo,

 

Thank you for your message. Currently, we are having a very high volume of Project submissions. Our team is doing its best to review all submissions as soon as possible. Please note that all Project submissions are reviewed in the order in which they are received and our team will update you as soon as possible with your submission.  

 

Thank you,

Pradeep

Yoyo's avatar
Yoyo X Community Member

Hi, Pradeep.

 

Noted, thanks for your feedback, Thanks again.

 

Yoyo

Sahil's avatar
Sahil S Community Member

Hi, I am a New Seller on Upwork and I have Submitted Project Catalog on 29th July. Its been more than 10 days & it is Still under review. Kindly Check & Update.

 

Pradeep's avatar
Pradeep H Retired Team Member

Hi Sahil,

 

Thank you for your message. Currently, we have a very high volume of Project submissions. Our team is doing its best to review all submissions as soon as possible. Please note that all Project submissions are reviewed in the order in which they are received and our team will update you as soon as possible with your submission.  

 

Thank you,

Pradeep

US's avatar
US G Community Member

Hello UpWork Community!

normally upwork takes 5 business days to review project catalog but It has been more than 9 days , my project catalog is still under review. Please someone guide me about this.

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi there,

 

I'm sorry for the inconvenience as our team is currently receiving an unusually higher volume of requests. I reached out to the team to follow up on your project catalog status. Kindly allow us another 24-48 hours to review the project you've submitted. Thank you.


~ AJ
Upwork
waqar's avatar
waqar a Community Member

Hello there!  I have submitted project on 2 August 2022 and still in review. Please make approved.

Thanks

Regards,

Waqar

Ugwueze's avatar
Ugwueze E Community Member

Pleases Upwork admin I also have that problem my project I submitted up to 1 week it is not yet approved please let me know what happened 

Iqbal's avatar
Iqbal A Community Member

Hi,

 

I have submitted my projects more then 7 days. But the projects are still pending for approval.

Should I need to change anything on that? Or it may take more time to review.

 

Please advise!

Thanks,

Iqbal Ahmed

Hassnain's avatar
Hassnain F Community Member

Hi,

It's  been almost 7 days and my project catalog are still in the verification process and still showing pending approval?

Kindly Help me through out this.

Thanks 

Pradeep's avatar
Pradeep H Retired Team Member

Hi Hassnain,

 

Thank you for your message. Currently, we are having a very high volume of Project submissions. Our team is doing its best to review all submissions as soon as possible. Please note that all Project submissions are reviewed in the order in which they are received and our team will update you as soon as possible with your submission.

 

Thank you,

Pradeep

Shubhranil's avatar
Shubhranil M Community Member

My project has not been approved and is under review for 11 Days. Kindly help.

PhilipMary's avatar
PhilipMary C Community Member

You have an issues on your image 

Use the accurate pixels which they ask you to use ,that is 1000×750 in png of jpg.

Pradeep's avatar
Pradeep H Retired Team Member

Hi Shubhranil,

 

Thanks for your message. Due to the high volume of Project submissions, it’s taking us longer to review right now. We will get back to you as soon as possible.

 

Thank you,

Pradeep

Umut's avatar
Umut P Community Member

Hi! I'm new to this site and I would like to start my career on this site ^^

First of all I opened my first gig, 6 business day passed but my gig is still waiting on "Pending approval" stage. 

 

What I know is 5 business day is enough for a approval or deny. 

 

Can someone give me a hand for it? Thanks! 🙂

Andrea's avatar
Andrea G Community Manager

Hi Umut,

 

Apologies for the delay as we're currently receiving a higher number of projects for review than usual and the team is experiencing some delays. Rest assured, you'll be notified as soon as the project has been reviewed. 

 

~Andrea
Nebojsa's avatar
Nebojsa K Community Member

Hi Upwork moderators!

 

I've submitted a project for you to approve, and it's still pending for about two days.

 

Here's a link to it https://www.upwork.com/services/product/1556725783891378176/preview

 

And a link to my profile https://www.upwork.com/freelancers/~0120010e6483611aea?s=1017484851352699003

 

Please let me know when can I expect you to approve it, if you will in the first place?

 

Thanks.

 

Nebojsa

Andrea's avatar
Andrea G Community Manager

Hi Nebojsa,

 

It takes up to five business days for your project to be reviewed. To learn more about Project Catalog, click here.

 

That said, please know that we're currently experiencing some delays. If more than 5 business days pass and your project is still under review, please allow some more time. We'll notify your as soon as the review is complete.

 

~Andrea