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Md. Raju's avatar
Md. Raju A Community Member

Project Catalog

Hello everyone, I have question to you. Client purchased my project catalog, After get the requirement I started work. Client was happy to my work, He asked for revision and I gave him couple of revisions. Then client asked for the final file, After provide the final work then client showing some lame excuse that he don't want to pay me.

Is there any solution? How can I get paid from a project catalog?

Thanks, Raju

ACCEPTED SOLUTION
Nikola's avatar
Nikola S Moderator

Hi Md. Raju,

 

Project Catalog is where you let clients come to you. When you create a project, it displays as a listing that clients can open to learn more. Clients find you by searching for the skills and services you offer.

 

When you create a project we will first review it before making it visible to clients. Our review includes making sure your project is complete, looks professional, and doesnโ€™t violate our Terms of Service. Please allow up to five business days for your project to be reviewed.

 

Thank you,

 

 

NOTICE:

We are currently receiving more projects for review than usual. Please allow us longer than usual to review your project.

 

 

Update: 

This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.

 

~ Nikola

View solution in original post

999 REPLIES 999
Luiggi's avatar
Luiggi R Moderator

Hi Rakash,

 

I'm sorry to hear you have not heard from the team yet but note that they're currently receiving an unusually higher volume of requests. Kindly allow us a few more days to review your projects. Should you need to make revisions, our team will send you an email with details on how you can edit your projects so they'll be approved. We appreciate your continued patience.

~ Luiggi
Arsalan's avatar
Arsalan M Community Member

Hi there,


I'm a new seller on Upwork and I added multiple projects on the project dashboard. It has been 10 days and the status is still on "Pending Approval".

 

Kindly let me know how much longer I should wait.

Thanks. 

Usama's avatar
Usama K Community Member

It Will Approve Around 2 Weeks If Its Compile With the Guidelines 

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Arsalan,

 

I'm sorry for the inconvenience as our team is currently receiving an unusually higher volume of requests. Kindly allow us a few more days to review the project you've submitted. Should the project need any revision, our team will send you an email with details on how you can edit your project for approval. We appreciate your continued patience.


~ AJ
Upwork
Armin's avatar
Armin D Community Member

Hello, my projects were submitted more than a week ago, and they are still being under review.

Why would there be a problem when my profile is entirely complete?

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Armin,

 

I'm sorry for the inconvenience as our team is currently receiving an unusually higher volume of requests. Kindly allow us a few more days to review the project you've submitted. Should there be any revisions required of you, our team will send you an email with details on how you can edit your project for approval. We appreciate your continued patience.


~ AJ
Upwork
Ahmed's avatar
Ahmed B Community Member

Hello,

   I just finish creating my first project on the project catalog section 3 days ago , currently i canot access the project catalog section due to this message "Your access to Upwork has been restricted" ,Please your support is highly appreciated Capture.PNG

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Ahmed,

 

Thank you for reaching out to us. I checked this for you and I was not able to replicate the issue that you're having. Could you please try clearing your cache and cookies? If the issue persists, please let us know.


~ AJ
Upwork
Olatunji's avatar
Olatunji R Community Member

Please amy Help?

Luiggi's avatar
Luiggi R Moderator

Hi Olatunji,

 

I'm afraid that due to the high volume of applicants, itโ€™s taking us longer to review right now. We will get back to you as soon as possible. Thanks for your patience.

~ Luiggi
Olatunji's avatar
Olatunji R Community Member

Good I really love your Replied

 

Should I leave it and I should not edit anything on the project

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Olatunji,

 

Should there be any modifications needed for your project to be approved, our team will send you an email with details on how you can edit your project. Thank you for your continued patience.


~ AJ
Upwork
Najnin's avatar
Najnin S Community Member

Hello Upwork support team

Good Day !

My project catalog pending in 10 days. How many time need to approved,please? Please help me to approved my project catalog.

Best Regards

Najnin Sultana

Pradeep's avatar
Pradeep H Moderator

Hi Najnin,

 

Thanks for your patience. Due to the high volume of Project submissions, itโ€™s taking us longer to review right now. We will get back to you as soon as possible.

 

Thank you,

Pradeep

Najnin's avatar
Najnin S Community Member

Thanks my all  project catalog aproved.

Carl Jun's avatar
Carl Jun D Community Member

Hi guys, I am new here. i created a project 8th of August and it's still pending. May i know why?

Pradeep's avatar
Pradeep H Moderator

Hi Carl,

 

Thanks for your patience. Due to the high volume of Project submissions, itโ€™s taking us longer to review right now. We will get back to you as soon as possible.

 

Thank you,

Pradeep

Doyinsola's avatar
Doyinsola A Community Member

Hi,

 

My project has not been approved. It's been under review for morethan five business days. Kindly review

Arjay's avatar
Arjay M Retired Team Member

Hi Doyinsola,

 

I'm sorry for the inconvenience as our team is currently receiving an unusually higher volume of requests. Kindly allow us a few more days to review the project you've submitted. Should the project need any revision, our team will send you an email with details on how you can edit your project for approval. We would appreciate your patience and utmost understanding.

 

~ Arjay
Upwork
Randall's avatar
Randall O Community Member

I recently joined Upwork as a Freelancer and my proposal has been under review since 8/10/22. Not sure if the problem is on my end or not. Thanks for any help.

Melanie's avatar
Melanie H Community Member

Just hang tight for two more days. Projects stay under review for 14 days unless paid before that time by the client. So you don't have to do anything at all but wait. ๐Ÿ™‚

 

Many clients pay as soon as they look over the deliverables (and find them acceptable), and that can be before that 14-day period, which is why sometimes, you'll see the contract paid out before that time. But others just forget, or are too busy, or legitimately haven't looked over the work yet, so you just let the clock tick (so to speak) until two weeks are up, and then Upwork automatically does it for you.

Duy's avatar
Duy D Community Member

Dear Support team,

 

My project has been created for nearly 10 working days, while the process says that it takes about 5 working days to get approved. 

 

Here is my project link: https://www.upwork.com/services/my-list/1557934601777373184/preview 

 

May I ask why is the process taking so long? is there any problem with my project? I do hope that I will get the answer soon.

 

Thanks and I wish you a great day.

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Duy,

 

I'm sorry for the inconvenience as our team is currently receiving an unusually higher volume of requests. Kindly allow us a few more days to review the project you've submitted. Should any modifications are needed, our team will send you an email with details on how you can edit your project for approval. We appreciate your continued patience.


~ AJ
Upwork
Paulina's avatar
Paulina H Community Member

Hi, my project catalog still not approved, I had submitted on 13th August and I've resubmitted today, it has been 10 days,  but still pending for approval.

How many days should I wait?

Luiggi's avatar
Luiggi R Moderator

Hi Paulina,

 

I'm afraid that due to the high volume of applicants, itโ€™s taking us longer to review right now. We will get back to you as soon as possible. Thanks for your patience.

~ Luiggi
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