Hello everyone, I have question to you. Client purchased my project catalog, After get the requirement I started work. Client was happy to my work, He asked for revision and I gave him couple of revisions. Then client asked for the final file, After provide the final work then client showing some lame excuse that he don't want to pay me.
Is there any solution? How can I get paid from a project catalog?
Solved! Go to Solution.
Hi Md. Raju,
Project Catalog is where you let clients come to you. When you create a project, it displays as a listing that clients can open to learn more. Clients find you by searching for the skills and services you offer.
When you create a project we will first review it before making it visible to clients. Our review includes making sure your project is complete, looks professional, and doesn’t violate our Terms of Service. Please allow up to five business days for your project to be reviewed.
We are currently receiving more projects for review than usual. Please allow us longer than usual to review your project.
This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.
I am a designer. I have my own logo that I use everywhere when I post something. I want to use my logo in each photos of my portfolio on upwork. Can I use my logo in my portfolios/project calalog? There will be no other details. just logo.
Your portfolio may help you impress potential clients with real-life examples of your skills and expertise. If you're planning on sharing a logo, make sure it belongs to you or represents your work. I highly suggest you check this help article for more information about adding portfolio items to your profile.
I have checked your account and it looks like the project has been submitted last 23- July. Please note that It may take up to five business days for your project to be reviewed. Kindly reach out to us if you still haven't received the result on Tuesday so we can look further into the status.
Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.
waiting for your quick and prompt response
I am waiting for approval for my project but I am getting no feedback and it is just sitting there waiting. Please advise, as I am hoping this project will boost my income and profile stats.
Question: how is it possible that someone has 'upwork picks' badge (This project is highly rated by other clients) and with that badge comes also top spot on the catalog search page, while not having not even one catalog project purchased/sold?
I can see that you submitted the Project in question for review on 5/30. Please note that it can take up to five business days for a Project to be reviewed. If after that time has passed you still have not heard from the team, you may reach out to us again so we can follow up.
Please allow five business days for the team to review your submission. If you don't receive feedback after five business days, let us know so that our team can look into it for you.
One of the projects you submitted was rejected and needed some revisions. Kindly refer to the team's email for more information on what changes you need to apply to your project.
As for the other project in review, please allow five business days for the team to review your submission.
Once a project is submitted, they are reviewed within five business days (excluding holidays and weekends). If you don't hear back from the team after five business days, let us know and our team will be happy to assist you.
It looks like the project has already been approved and is displayed in the marketplace.
Let us know if there is anything else our team can help you with!
Thanks for your message. Please note that it can take up to five business days for your project to be reviewed. Feel free to check out this page to be more acquainted with how Project Catalog works. Let me know if you need further assistance.
Changing the delivery time of your project may not necessarily affect its ranking in search. Project ranking depends on the search query, talent quality, and the relevancy of the project.
Thank you for reaching out to us. I checked your account and found that the project was submitted only last June 6. Note that it can take up to five business days for your project to be reviewed. Please allow our team to review it until June
12 13 and if the project is still pending by June 13 14, please let us know so we can assist you further.
I've marked myself as unavailable for new work because I'm booked up for a few weeks. However, I'm still getting new clients buying projects from my Project Catalog. These start immediately, so the clock is ticking as soon as they buy it. They can do this without agreeing on a deadline first (which is functionality that doesn't benefit either party), and the deadline can't be changed once it's been set.
How can I stop people from buying a project if I'm unavailable?
Setting yourself as unavailable is different from setting your project's visibility. On your project dashboard, you’ll see a toggle switch to change the visibility between “on” and “off” for each project.
When switched on, your project will be purchasable in Project Catalog.
When switched off, your project will not be listed in Project Catalog. If clients have a link saved to your project, they can still view the project but the option to purchase the project will be grayed out. Instead, they’ll see this message: “You cannot purchase this project at this time.”
Keep in mind your project isn’t deleted when you toggle off the visibility –– it will be there waiting when you can take on more work and are ready to turn it on again. You can turn any project’s visibility off-and-on as often as you’d like. That way you can always control your workflow and avoid project cancellations.
Change your project’s visibility
You may check this help article for more information.