Project Catalog

[raju42]

Hello everyone, I have question to you. Client purchased my project catalog, After get the requirement I started work. Client was happy to my work, He asked for revision and I gave him couple of revisions. Then client asked for the final file, After provide the final work then client showing some lame excuse that he don't want to pay me.

Is there any solution? How can I get paid from a project catalog?

Thanks, Raju

[mahfuz97]

I am a designer. I have my own logo that I use everywhere when I post something. I want to use my logo in each photos of my portfolio on upwork. Can I use my logo in my portfolios/project calalog? There will be no other details. just logo.

[812dd08c]

Hi Mahfus,

Your portfolio may help you impress potential clients with real-life examples of your skills and expertise. If you're planning on sharing a logo, make sure it belongs to you or represents your work. I highly suggest you check this help article for more information about adding portfolio items to your profile. 

[graphicsplace]

Hi, my project is pending for approval since last week how to solve this.

can anyone provide direct support ticket submit link

[pradeephele]

Hi Muhammad,

Thank you for your message. It may take up to five business days for your project to be reviewed.

Thank you,

Pradeep

[0d4acb42]

My project is pending for approval since last week too. It's been 5 business days, I've been waiting for 7 days. what should I do?

[812dd08c]

Hi Deniz, 

I have checked your account and it looks like the project has been submitted last 23- July. Please note that It may take up to five business days for your project to be reviewed. Kindly reach out to us if you still haven't received the result on Tuesday so we can look further into the status. 

[0d4acb42]

It's Wednesday and it's still waiting for approval. Can you help me?

[759e32fa]

Hi Deniz,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.

[102bfecb]

It has been 6 Working days and my project catalog is still under review, this is very disgusting can you please tell me when it will be approved?

waiting for your quick and prompt response 

Regards.

[accc0fd3]

Hello,

I am waiting for approval for my project but I am getting no feedback and it is just sitting there waiting. Please advise, as I am hoping this project will boost my income and profile stats.

Phil

[pradeephele]

Hi Philip,

Thank you for your message. Please allow up to five business days for your project to be reviewed.

Thank you,

Pradeep

[neshaz]

Question: how is it possible that someone has 'upwork picks' badge (This project is highly rated by other clients) and with that badge comes also top spot on the catalog search page, while not having not even one catalog project purchased/sold?

[soykot95]

I have been creating a project catalog 5 days ago, but it has not been approved yet, what should I do now

[759e32fa]

Hi Soykot,

Thank you for reaching out to us. Please allow up to five business days for your project to be reviewed.

[maha_kh]

Hi, i have created a project catalog and it is still in approval stage for 1 week it is not approving.

[shahin_sarkar]

also, I created the project catalog 7 days ago and it is still under review.

[luiggi_rosado]

Hi Shahin,

I can see that you submitted the Project in question for review on 5/30. Please note that it can take up to five business days for a Project to be reviewed. If after that time has passed you still have not heard from the team, you may reach out to us again so we can follow up.

[luiggi_rosado]

Hi Maha,

Thank you for following up. A Customer Support Team member has reached out to you through this support ticket to assist you further with your concern.

[coolphotoz]

My Project catalog  still pending for approval even after 7 days of submission, any help?

Thanks in adavance

[8970082e]

Hi upwork team, I have created my project catalog few days back but still not approved yet.

Can you please tell me if there are any updates. 

Thank you,

Didar K.

[aocumen]

Hi Didar, 

Please allow five business days for the team to review your submission. If you don't receive feedback after five business days, let us know so that our team can look into it for you. 

[aocumen]

Hi Ajit, 

One of the projects you submitted was rejected and needed some revisions. Kindly refer to the team's email for more information on what changes you need to apply to your project. 

As for the other project in review, please allow five business days for the team to review your submission. 

[89e5bd18]

Hi everyone for the past few days i uploaded my project catalog and it has not been approved what could be the issue. Thanks.

[aocumen]

Hi Emmanuel, 

Once a project is submitted, they are reviewed within five business days (excluding holidays and weekends). If you don't hear back from the team after five business days, let us know and our team will be happy to assist you. 

[92e67a51]

Hello! Mine has been pending for 5 days now. Can anyone check it out? Thank you!

[andregutierrez22]

Hi Jenessa, please allow up to five business days for your project to be reviewed. To learn more about Project Catalog, click here.

[8970082e]

Hi upwork, I have created project catalog couple of days ago but still it shows in pending status. Can someone help me to check the status?

Thank you

[aocumen]

Hi Didar, 

It looks like the project has already been approved and is displayed in the marketplace. 

Let us know if there is anything else our team can help you with!

[b437dcde]

I created a project catalogue on 7th June, 2022. Four days have passed and it is still under review. Please help me on this issue.

[812dd08c]

Hi Zakir,

Thanks for your message. Please note that it can take up to five business days for your project to be reviewed. Feel free to check out this page to be more acquainted with how Project Catalog works. Let me know if you need further assistance.

[b437dcde]

Thank you very much . I didn't know about five business days. Thanks for the information.

[11471b71]

I want to change my project catalog delivery time which is now 5 days delivery time, but I want to make that 2/3 days. My question is "will it do any harm to my project catalog ranking?".

[luiggi_rosado]

Hi Sirajul,

Changing the delivery time of your project may not necessarily affect its ranking in search. Project ranking depends on the search query, talent quality, and the relevancy of the project. 

[kamalhossain3863]

I want to change my project catalog budget. My question is "will it do any harm to my project catalog ranking?" or another problem? Please let me know

[egaruth]

Hi Kamal,

We cannot advise on the price, scope, or substance of your project. You may want to check this help article to help you build your best project. 

[4185e400]

Hello,

I created the project more than 10 days ago. It is still not reviewed and has the status: "Pending approval". I would like to know when it will be reviewed?

[759e32fa]

Hi Jayesh,

Thank you for reaching out to us. I checked your account and found that the project was submitted only last June 6. Note that it can take up to five business days for your project to be reviewed. Please allow our team to review it until June 12 13 and if the project is still pending by June 13 14, please let us know so we can assist you further.

[deborahemmitt]

I've marked myself as unavailable for new work because I'm booked up for a few weeks. However, I'm still getting new clients buying projects from my Project Catalog. These start immediately, so the clock is ticking as soon as they buy it. They can do this without agreeing on a deadline first (which is functionality that doesn't benefit either party), and the deadline can't be changed once it's been set.

How can I stop people from buying a project if I'm unavailable?

[759e32fa]

Hi Deborah,

Setting yourself as unavailable is different from setting your project's visibility. On your project dashboard, you’ll see a toggle switch to change the visibility between “on” and “off” for each project.

When switched on, your project will be purchasable in Project Catalog.

When switched off, your project will not be listed in Project Catalog. If clients have a link saved to your project, they can still view the project but the option to purchase the project will be grayed out. Instead, they’ll see this message: “You cannot purchase this project at this time.” 

Keep in mind your project isn’t deleted when you toggle off the visibility –– it will be there waiting when you can take on more work and are ready to turn it on again. You can turn any project’s visibility off-and-on as often as you’d like. That way you can always control your workflow and avoid project cancellations.

Change your project’s visibility

1. Go to your profile and choose “Manage Projects” to see your project dashboard
2. To the right of your project’s name you’ll see a green toggle button under “Visible”
3. Move the toggle to either make the project visible or hide it from appearing in Project Catalog

You may check this help article for more information.

[deborahemmitt]

Hi Annie, thanks for your quick reply, that makes sense!