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Md. Raju's avatar
Md. Raju A Community Member

Project Catalog

Hello everyone, I have question to you. Client purchased my project catalog, After get the requirement I started work. Client was happy to my work, He asked for revision and I gave him couple of revisions. Then client asked for the final file, After provide the final work then client showing some lame excuse that he don't want to pay me.

Is there any solution? How can I get paid from a project catalog?

Thanks, Raju

ACCEPTED SOLUTION
Nikola's avatar
Nikola S Retiring Moderator

Hi Md. Raju,

 

Project Catalog is where you let clients come to you. When you create a project, it displays as a listing that clients can open to learn more. Clients find you by searching for the skills and services you offer.

 

When you create a project we will first review it before making it visible to clients. Our review includes making sure your project is complete, looks professional, and doesn’t violate our Terms of Service. Please allow up to five business days for your project to be reviewed.

 

Thank you,

 

 

NOTICE:

We are currently receiving more projects for review than usual. Please allow us longer than usual to review your project.

 

 

Update: 

This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.

 

~ Nikola

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999 REPLIES 999
Mawra's avatar
Mawra W Community Member

Hello Upworkers! I wanted to ask about my project approval. Google says it takes up to 5 business days for a project to be approved, but it's been more than a week since I created and submitted my projects. And they haven't been approved yet. Can anyone tell me how long does it usually take? Thanks

Arjay's avatar
Arjay M Retired Team Member

Hi Mawra,

 

I'm sorry for the inconvenience of waiting for your Project's approval. Currently, we are having a high volume of Project submissions. Rest assured that our team is doing its best to review all submissions as soon as possible. Please note that all Project submissions are reviewed in the order in which they are received and our team will update you as soon as possible with your submission. We would appreciate your patience and understanding on this matter.

 

~ Arjay
Upwork
Sidra's avatar
Sidra W Community Member

Hi,

I have contacted through this forum and chat support so many times but still, my project catalogs are pending since 2nd August. I don't know why this whole process is taking so much time as It never happened before. Kindly resolve this issue. 

Thanks!

Arjay's avatar
Arjay M Retired Team Member

Hi Sidra,

 

We sincerely apologize for the delay. Currently, we are having a high volume of Project submissions. Rest assured that our team is doing its best to review all submissions as soon as possible. Please note that all Project submissions are reviewed in the order in which they are received and our team will update you as soon as possible with your submission.

 

However, it looks like you were able to reach out to the team with the same concern. I highly suggest you communicate with the team here if you have questions or are in need of further assistance. A gentle reminder, please avoid creating several tickets or posts for the same concern so that the team could assist you more efficiently. We seek your patience and utmost understanding while sorting this out for you. Thank you!

 

~ Arjay
Upwork
Ismail's avatar
Ismail Y Community Member

Upwork says that a created project catalog will be approved in 5 days, but after 7 days later still my project catalogs are still not approved. Please, I would appreciate it if someone competent could help me out. My project catalogs are still in the "pending approval" stage...

Arjay's avatar
Arjay M Retired Team Member

Hi Ismail,

 

I have checked your projects and the latest submission was last week (05- August). Please know that the review period for Catalog Projects is 5 business days and all Project submissions are reviewed in the order in which they are received. Business days do not include weekends or holidays. However, we are currently having a high volume of Project submissions but rest assured that our team is doing their best to review all submissions as soon as possible.

 

~ Arjay
Upwork
Oladipupo's avatar
Oladipupo C Community Member

i submitted my a project to be reviewed since 2nd of august, today is 12th, i haven't gotten any mail or repsonse from upwork as regard what us going on. please what is going on?

Pradeep's avatar
Pradeep H Retired Team Member

Hi Oladipupo,

 

Thanks for your patience. Due to the high volume of Project submissions, it’s taking us longer to review right now. Our team will update you as soon as possible.

 

Thank you,

Pradeep

Sahadat's avatar
Sahadat H Community Member

My Project Catalog still not approved. They're still "Under Preview" for this 10 days.

Pradeep's avatar
Pradeep H Retired Team Member

Hi Sahadat,

 

Thanks for your patience. Due to the high volume of Project submissions, it’s taking us longer to review right now. Our team should update your account as soon as possible.

 

Thank you,

Pradeep

Simanto's avatar
Simanto I Community Member

I need Approv may project Dashbord

Pradeep's avatar
Pradeep H Retired Team Member

Hi Simanto,

 

Thank you for your message. I see that your Project was submitted on August 10th as seen on the screenshot. Please allow 5 business days for the team to review your project submission.

 

Thank you,

Pradeep

Chandrashekhar's avatar
Chandrashekhar S Community Member

I created my "Project Catalog" on August 5th and it's still showing pending approvals, how much will it take for approval, please tell me what is the problem?

Naimat's avatar
Naimat u Community Member

Halo Upwork  community leader **Edited for Community Guidelines**

I am a freelancer here I am giving services about e-commerce especially my areas of interest are amazon account reinstatement expert here I  made my profile as an account reinstatement expert client approach me when amazon deactivate their account then I will help them by writing an appeal letter or plan of action or explanation letter for their case.

Amy's problem is that my project catalog not approving I use canvas for an image as well as using stock images but still my project catalog is not approved then I hire a designer for image-making still my project is not approved everything is related to my title as I am offering my services when I saw my competitor catalog on up work they are also the same title as mention in my project catalog as well as their image is not good as my designer made for me.

please help me with my project catalog approval 

I shall be very thankful to you 

below I share my recent project image which was made by a designer as well as I am sharing some proof of account reactivation notification that I received after account reactivation 
regards: NAIMAT K 

 

**Edited for Community Guidelines**

Pradeep's avatar
Pradeep H Retired Team Member

Hi Naimat,

 

Thank you for your message. Please allow up to five business days for your project to be reviewed. To learn more about Project Catalog, click here.

 

Thank you

Pradeep

Naimat's avatar
Naimat u Community Member

thank you sir for reply 

 

 

Parthapratim's avatar
Parthapratim N Community Member

Hello,

My catalog was resubmitted a few days back after minor correction. Please approve it. Thanks.

Shamim's avatar
Shamim A Community Member

Hi,

I created a project on 7 Aug 2022, but my project is not being approved. Can anyone tell me when my project will be approved? Thank you

Joelle's avatar
Joelle J Community Member

Hi. My project is under review since 05 August. It has been more than five business days now. Could someone help me please? Thank you.

Arjay's avatar
Arjay M Retired Team Member

Hi Joelle,

 

Please know that we're currently experiencing some delays. we are having a high volume of Project submissions. Rest assured that our team is doing its best to review all submissions as soon as possible. Please note that all Project submissions are reviewed in the order in which they are received and we'll notify you as soon as the review is complete. 

 

~ Arjay
Upwork
Joanne's avatar
Joanne P Retired Team Member

Hi Joelle,

 

Due to the high volume of Project submissions, it’s taking our team a bit longer to review. You'll be updated once the review process has been completed. Thank you for your patience. 

~ Joanne
Upwork
Gbamila's avatar
Gbamila A Community Member

Hello

I joined the Upwork Community for over a month now and I want to believe my profile is well set.  

I created a Project Catalog for my profile for over 3 weeks but it's not yet approved.

According to support, it takes 10 days to get a response or approval.

 

What could be wrong

 

Arjay's avatar
Arjay M Retired Team Member

Hi Gbamila,

 

I have checked the project you submitted on the last 4th of August and I can confirm that it's currently being reviewed by the appropriate team. Currently, we are having a high volume of Project submissions and it may take more than the normal five business days for the result. Rest assured that our team is doing its best to review all submissions as soon as possible. Please note that all Project submissions are reviewed in the order in which they are received and our team will update you on the result. We would appreciate your patience and understanding on this matter.

 

~ Arjay
Upwork
Okoroafor's avatar
Okoroafor S Community Member

Hi,

how many gig can I have on upwork? and how do I create this multiple gig ?

Pradeep's avatar
Pradeep H Retired Team Member

Hi Okoroafor,

 

Thank you for your message. You can add up to 20 projects to Project Catalog at a time. To learn more about Project Catalog, check out this help article.

 

Thank you,

Pradeep