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Project on hold

nikoliczeljko
Active Member
Zeljko N Member Since: Jul 13, 2017
1 of 7

Hello,

My project has been suspended, on hold to be exact.

I just want to know what is the reason, and what can I do about that?

Thanks,

Zeljko

lenaellis
Community Manager
Lena E Community Manager Member Since: Apr 7, 2015
2 of 7

Hi Zeljko,

 

There appears to be an issue with your client's account. Communicate with your client to resolve any issues they have on their end and do not continue working until the contract is active again. 

Untitled
nikoliczeljko
Active Member
Zeljko N Member Since: Jul 13, 2017
3 of 7

Hello again,

My client and I agreed to end the contract, and I should get the half of the agreed amount - 75$, which is funded.

But the client is not answering to my messages...

What should I do next?

Thanks,

Zeljko


petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
4 of 7

Click on "submit work and request payment" on the contract, and edit the requested amount.

 

This is assuming that the contract / milestone is funded to at least as much as you agreed to be paid.

nikoliczeljko
Active Member
Zeljko N Member Since: Jul 13, 2017
5 of 7

Thank You,

I did that.

What's going to happen if my client doesn't answer to this?

vladag
Community Manager
Vladimir G Community Manager Member Since: Oct 31, 2014
6 of 7

Hi Zeljko,

 

If the client doesn't respond to your release request, Milestone funds will be released to you automatically 14 days after the most recent Milestone submission.

Untitled
prestonhunter
Community Guru
Preston H Member Since: Nov 24, 2014
7 of 7

If the client never answers, then Upwork will release the requested amount to you automatically in 14 days.

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