Promo codes are occasionally distributed by Upwok during certain promotional events.
But Upwork is not handing out any promo codes at the present time.
If were not an attendee at a special event, we can be fairly certain that Upwork did not give you a promo code. So just leave that blank. If you think you have a code, I guess you can go ahead and try it. But if it doesn't work, it means that you don't have a valid promo code and you can just leave that field blank.
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