Promo code expired 3 days after recieving

[david-dellaccio]

Hi,

I recieved a promo code for a free month of freelancer plus after attending an online event. When I tried to enter the code, the screen returns "code expired" I recieved the code on December 23 and tried to enter on December 26. Do codes expire that quickly or is this a glitch?

Thanks,

David

[BojanS]

Hi David,

One of our agents will reach out to you directly via a support ticket and assist you with this concern.

Thank you! 

[david-dellaccio]

Hi Bojan,

I never recieved any further communication about this:

Promo code expired 3 days after recieving

Thanks,

David

[AveryO]

Hi David, 

I'm sorry for the delay. Could you please share the name of the online event/webinar you attended so that I can check this further? 

[david-dellaccio]

Hi Avery,

Upwork Online Expert Evening: Freelance Business in 2020
Date & Time: Wednesday, December 18 at 9:30 AM PST
Language: English

Thanks for your help!

—David

[BojanS]

I apologize for the delay in receiving an update, David! 

I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly via support ticket as soon as possible.

Thank you for your patience.