Jan 24, 2022 03:57:31 PM by Elly W
I submitted 2 proposals this morning and received an error saying they could not be submitted. Despite the error, I was charged for the connects anyways! I had a look and they were submitted but without my attachments - which puts me at a big disadvantage from my peers and I never would have submitted without attachments in the first place! Am I able to get refunded these connects? Thanks.
Jan 24, 2022 06:01:29 PM by Joanne Marie P
I've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.