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Bjoern's avatar
Bjoern S Community Member

Proposal has disappeared

Yesterday I submitted a proposal and boosted it. Today the proposal has disappeared. It is not in Archived. And the customer who had two jobs, has also disappeared apparently. Both jobs are gone without a trace.

This i very odd and I am a bit miffed, since I have paid to boost my proposal.

Best regards

Bjørn

4 REPLIES 4
Mykola's avatar
Mykola A Community Member

Should be it was deleted with ToS violation. But connects will be refunded then.

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Bjoern,

 

Thank you for reaching out. Mykola is correct, when a job post violates our ToS they get removed from the marketplace and your Connects get returned.


~ AJ
Upwork
Bjoern's avatar
Bjoern S Community Member

Thank you Moderator Annie Jane B - Is it possible to see a "transaction list of connects" somewhere? Can I see what I have spent on what and what I have gotten back?

Nikola's avatar
Nikola S Retiring Moderator

Hi Bjoern,

 

Thank you for following up. I would like to clarify that you can use your Connects History page to track how you are using your Connects. 

 

~ Nikola