Proposal is not shown anywhere

[adham-kharoub]

Hi all. I hope you are all fine.

Well, I submitted a proposal 30 minutes ago, but it's not shown in my proposal list or my archieved propsal list, and it's not even showning that connects have been deducted on my "Conncects History" list. Although when I open the job page I see that I've submitted a propsal and it's showing "view proposal" link in it, and when I click on "view proposal" I see my proposal but without "withdraw proposal" button at the end of it.

Anyone got this kind of bug before? Any Solution? Thanks.

[andrews_jay]

I've often wondered when I look at my proposals page thinking, I swear I submitted more proposals yesterday, this week, etc.

Well now I am seeing first hand that evidently some of my proposals are never getting through.  Forget that I paid for the connects, I'm more concerned about missing out on jobs, as I am a full-time freelancer who is top-rated but my awarded contracts have dropped off significantly After getting top rated status a couple of weeks ago (first new job in weeks inked yesterday), which I expected the opposite, for them to increase upon gaining top rated status.  And worse I may lose my top rated as I'm not adding jobs and I have a few non-responsive past clients not closing their jobs so suddenly my JSS score dropped hugely down to 94% without a single job closing in months, yikes!  So this could be a very painful bug for me, if so.

The scenario is I submitted a proposal earlier in the day.  I went to my proposals to look at the job ad to see what the client has been doing with it, as it is a rush job for today same day deadline, and the proposal is not in the list.  Though the job feed says I applied for it.  So for kicks I tried applying to it again, it took my connects again and the 2nd proposal.  Then I realized I meant to offer a bit of a discount from my standard rate, so I went to revise the bid, and it is still not in my proposals.

So I thought well maybe there is a standard delay.

But no, I just submitted another proposal for a different job and it showed on my proposals list immediately.

Is there some bug that is not putting many of my proposals through?  I take this very seriously, as I mentioned, this is my primary income and until very recently it has been more than enough to pay my bills, but now I'm wondering if I have minimal new work because of a bug or some other event blocking my proposals.

Is there a software accounting system in place to verify that the number of propals submitted equals the number of proposals received by clients?

Jay

[tololak]

I also faced same issue. After submission, even after confirmation that I submitted, I found out the proposal is not submitted. One job is already over. Even though the other is still open , I didn't save the proposal so I have to write and submit again. It happened for the second time today. Upwork is frustrating sometimes.

[bstojadinovic]

Hi Brook and Jay,

I'm sorry to know that this has inconvenienced you in any way. Our team will get back to you shortly and assist you further.

[pradesh-kumar]

Submitted Proposals shows 0 even after submitting a proposal successfully. 

[kochubei_valeria]

Pradesh, Aaron, Jonathan and others,

We are currently investigating the issue many of you are experiencing when submitting proposals. Could you please confirm if you experience the same issue in different browsers?

Thank you!

[jeeves503]

still an issue.   Just now noticed the job posting states I did submit a proposal.  However, my proposal page doesn't reflect the posting as submitted.  I hope the proposal did in fact go to the client ??  

I may have hit submit several times so I lost several connect points.  And, the client may have several proposals now.

I would like to see a feature that sends a message to you that the client received your proposal and opened it.  Sort of like when you send an email and you receive notification the person opened it.  That would help to make sure proposals are getting through and clients are in fact opening them up.

???

[shoponkumar71]

Hello,

I submitted a proposal for the job, but I can not see the submission of the proposal and no connect is being cut.

Please help me.

Thank You,

Shopon kumar.

[jeeves503]

 I have the same issue - help ? UPWORK

[jeeves503]

Can't submit proposals - after I submit the form it just goes back to the proposal page and doesn't submit the form.   

HELP

[jonny_rawlin]

I’m also having the same issue. Super frustrating. Please help.

[silw]

Just submitted a proposal to a job.

On the actual job it's saying I already submitted a proposal, on the "my proposals" tab it isn't showing up.

Does that mean my submission worked, or it didn't work?

[sami_rice]

Hi 

Is anyone else experiencing this issue of proposals not appearing in the submitted proposals section and their credits not going down? When I reselect the job it still says the proposals has been submitted and I can review it :S

[jimmy_s_truong]

I am also having the same problem.

[sergio-soria]

Same here. After submitting a proposal it always appeared on the proposals list immediately, now it doesn't.

Let's wait for Valeria's update, since it looks it's a system error affecting several users.

[shoponkumar71]

Hi,

I submitted a proposal for the job, but I can not see the submission of the proposal and no connect is being cut.

Please help me.

Thank You,

Shopon kumar.

[shoponkumar71]

Because of this, I could have a problem with my profile

[swiftdude]

I am facing the same problem, is there anyone to help me?

[kochubei_valeria]

Hi All,

Our engineers are aware of this issue and are working to fix it as soon as possible. We have also merged all the posts about this issue with submitting proposals into this thread and will keep you all updated.

Thank you for your patience while we are getting this fixed.

[adham-kharoub]

Thanks for your care.

[designomadic]

This is still happening. I just submitted 4 proposals that are not in my list and I was deducted the credits. My first time using this site and just wated 2 hours of my time. Thanks a lot.

[bstojadinovic]

Hi James,

I just checked proposals/archived proposals that are recorded on your Proposals page and they match with your Connects History. Could you please check these two tabs of your profile and let us know if there is anything further we can help you with?

Thank you.

[kochubei_valeria · Accepted solution]

All,

Our engineers have released a fix for this issue. Could you please try sending a proposal again and let us know if you still don't see it in the Proposal page?

[adham-kharoub]

It's now showing for me. Thanks again for your care.

[andrews_jay]

Yes, mine is working now, thank you.

Jay

[j_fees]

Hi Valeria-

My proposals aren't showing either and it costed me connects as well.

[aocumen]

Hi Justine, 

On your Proposals page, you can switch between your Active, and Archived proposals.  Please check this page, and let us know if you're missing any of your proposals. 

[j_fees]

Unfortunately I am still missing my most recent one.

[g_vasilevski]

Hi Justine,

Could you please reach out to me via PM and send me an example of a proposal that you`re missing? Thank you.