I want to file a complaint against a client. First, the client has a photo of a girl on Upwork and a photo of a man on his gmail address. This guy, **Edited for Community Guidelines**, insists on me sending him a completed, transcribed file before making a job offer. I even did a test and sent it to his email as he requested. He also insisted on communicating through email messages only. I told him several times to make a job offer first but he avoided doing that making all sorts of excuses.
When I checked the activity for that particular job post, it seems that there are 33 interviews but he hasn't hired anyone ever since he posted this job. Do you sanction such clients? Do you, at least, warn them no to do that? I am aware that he hasn't done anything that is against the Upwork rules, but I still think that you should protect new Upwork freelancers from people like he/she is because this person is playing around with 33 people at the moment.
I wish Upwork would inject some common sense into people. He insisted that you do work before you had a contract. You've got free will, right? There's this little word called "no."
Blaming Upwork is just lame. Suck it up as a noob mistake and move on. You've learned your lesson the hard way.
Please share screenshots of your communication with the client outside Upwork and your identity-related suspicions with Customer Support, so our team can review and take appropriate action. Our advice, especially to new freelancers, is not to start working without an active contract and at least one Milestone funded in case of Fixed-Price jobs.
New users should also read the Getting Started as a Freelancer section of the Help Center and "A Freelancer's Guide to Upwork" before using their account to bid on jobs. I also suggest watching our educational videos and reading the best practice advice shared by other users:
Please have a look at tips and warning signs shared in this thread.