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christian1220
Member

Public feedback score is gone?

Hello,

 

I've noticed some design changes on my profile page and also the public feedback score + the stars from the top right side of the screen are gone.

 

I see the badge, the JS score, the number of hours worked and the number of jobs. Stars from the public feedback seem to disappear.

 

Is this something temporary or Upwork decided to give up on the public feedback score?

 

Thanks

14 REPLIES 14
monstersong
Member

Was wondering about this too, but assumed it had something to do with the fact that I just merged my profile today. If it's affecting all workers, I imagine it's one of the few glitches that will get sorted out pretty quickly. That's a big issue.

Patrick, my guess is that they will remove the public feedback score for good and will keep only the JS score. The stars will be visible only in the job history section.

 

Personally I not that excited about this move, I worked hard for 55 jobs to keep a clean 5 star rating and I guess that was making my profile stand out a bit.

 

Let's see...

monstersong
Member

That occurred to me too. But I'd prefer to pretend they aren't actually that silly. If public feedback gets replaced by their broken, ridiculous algorithm, I will die of laughter.

A lot of people complained here about JS score. Seen this so many times: "I have 4.8 / 4.9 / 5 star rating and JS of 78% "

 

( insert whatever numbers you want ).

 

Now Upwork says "You don't have any star ratings now". Problem solved. That was easy :))))

I can see my star score

Hello Mario,

 

I can see it too when I click see your profile from the forum button.

 

After I click see your full profile it's not showing anymore.

 

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I can also see it when logged out, 

I can also see yours in full profolio

kochubei_valeria
Community Manager
Community Manager

Hi Cristian and Patrick,

 

I have checked and the overall star rating is showing on your profiles both logged in and out. Are you still experiencing the issue?

 

~ Valeria
Upwork

Hi Valeria,

 

Yes, I still can't see the star score which was displayed in the top right corner, in the Work History section.  Is it being removed for good or it's something temporary?

 

I can only see the stars from the Work History and Feedback section.

 

Thanks

Hi Valeria,

 

When I access my profile while logged out, I can see my star rating, but not my Job Success Score or my "Rising Talent" badge. When I click on "View My Profile" while logged in, I can see the JSS and badge, but not the star rating.

I have not been able to see my public feedback score for weeks.

vladag
Community Manager
Community Manager

Hi Miroslav,

 

Could you please pm me the contract details so I can have a look at the feedback you're referring to?

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vladag
Community Manager
Community Manager

Hi Miroslav,

 

Thanks for the pm. We've removed the 5-star feedback from the Stats page at the end of August, please see the announcement here.

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