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Re: Re-Open An Account - Is That Possible?

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Active Member
Kori P Member Since: Jan 16, 2019
1 of 11

Hi, if it's possible, I'd like to re-open my old Upwork account that I closed last spring.

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Community Guru
Preston H Member Since: Nov 24, 2014
2 of 11

Yes.

Customer support can help you re-open your old Upwork account.

Create a help desk ticket with Customer Support, or wait for a Forum Moderator to see this thread and intercede.

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Active Member
Kori P Member Since: Jan 16, 2019
3 of 11

Hi Preston and thank you for the help.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4 of 11

Hi Kori,

 

Could you please click on my name and send me PM with more information about the account you are referring to and I'll advise you accordingly. Thank you.


~ Bojan
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Active Member
Kori P Member Since: Jan 16, 2019
5 of 11

Hi Bojan,

I keep getting an access denied message when I try to PM you...I don't know if the fact that I created this temp account about an hour ago to get help with this issue has anything to do with that or not.

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Active Member
Kori P Member Since: Jan 16, 2019
6 of 11

Okay, nevermind, the "access denied" issue is resolved. I just sent you a PM.

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
7 of 11

Hi Kori, 


I wanted to check if you saw this email sent in by our support team? You should also be able to access it on your email inbox by searching for the email with the subject header "Re-Open Old Account." 


-Avery
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Active Member
Kori P Member Since: Jan 16, 2019
8 of 11
Yes, I did and I'm all set with my newly re-opened account. Thanks so much
for your help!
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Active Member
Rocio G Member Since: Apr 5, 2019
9 of 11

Hi! Can I reopen my account? I had to make this one to contact upwork

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
10 of 11

Hi Rocio,

 

Your account was reinstated. Please close your new account in order not to violate Upwork's ToS.

 

Thank you.


~ Bojan
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