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ac480d81
Community Member

Re: Refund of the Upwork Pro Fee

I was planning to discontinue my membership of Upwork Pro and switch to the Basic [Free] package, unfortunately I was traveling and therefore could not make a switch in time. Just now I received a notification that $14+ have been debited from my credit card. Since this is just the start of the month and I don't want to avail of this package, can you please refund me that payment and move me to the Basic Free Plan? I will appreciate a quick response from you.

 

**Edited for Community Guidelines**

2 REPLIES 2
djondinium
Community Manager
Community Manager

Hi Vikas,

 

I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further with the refund.

 

Thank you.

~ Aleksandar
Upwork

Ok, look forward to hearing from him soon.

 

Regards,

 

Vikas

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