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Nhan's avatar
Nhan N Community Member

Re: Reopen accidentally closed account

Hi Bojan,

I accidentally closed my upwork account **edited for Community Guidelines** couple of days ago.

Would you please help me to re-activate it? So that we can continue our work.

Thank you much and have a nice day!
Best Regards,
Nhan Nguyen.

4 REPLIES 4
Avery's avatar
Avery O Community Manager

Hi Nhan, 


It looks like you are posting from an old account. As a gentle reminder, please know that users are not allowed to have more than one account on Upwork, as this is a violation of the Upwork Terms of Service. Once the old account has been reinstated, please close this account to comply with the Upwork ToS. 

I will go ahead and reinstate the old account, as requested. 

ETA: The account has already been reinstated, Nhan.


~ Avery
Nhan's avatar
Nhan N Community Member

 Thanks for your help! I've just closed that old account. Btw, it was lucky for me that I still had that old account. Without that duplicated account which I registered long time ago, I couldn't find any other way to ask for help here.

 

Would you please create a way to help someone might encounter same problem? They might be stucked if they don't have any old account. 

 

Best regards,

Nhan Nguyen.

Aleksandar's avatar
Aleksandar D Community Manager

Hi Nhan,

 

Thanks for your suggestion. I shared your feedback with the team for consideration.

 

Thank you.

~ Aleksandar
Upwork
Vladimir's avatar
Vladimir G Community Manager

Hi Nhan,

 

Following up to clarify that you can find the “Get Help” button at the bottom of every help article and the search results page. You can also get help from our chatbot by clicking the “Chat with Support Bot” button found in the help center. Your feedback has been shared with our team, thank you.

~ Vladimir
Upwork