Setting up a New Account

[andreavip]

Hi. Can you please help me check if my profile was already set up? I cannot see it on my end. Everytime I check my profile it goes to an unending loop of going back from the first until the 12th page of the profile that I need to set up and then after I enter my phone number and click revoew my profile, it goes back to the firat page again. I don't know what to do. I have already cleared cache and cookies on my browser, used incognito and change my browser as well but I cannot proceed with setting up my profile. Can you please chexk on your end if my profile was already set up? Maybe I just can't see it onmy end. Thank you.

[LuiggiR]

Hi Andrea,

I'm sorry to hear you're having trouble finishing your profile. We'll have one of our agents reach out to you via a support ticket to further assist you.

Thank you.

[3050c573]

Hi, I am having the same problem.
I can't finish my profile I'm in a loop filling my profile over an over again.

[copyeva]

My profile cant be completed either for the same reason, its pretty irritating.

[LuiggiR]

Hi Eva and Pedro,

I'm sorry to hear you're experiencing this issue. We'll have one of our agents reach out to each of you via a support ticket to further assist you.

Thank you.