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» Forums » Freelancers » Re: Upwork Freelancer Shaneka Lewis
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shaneka-lewis
Community Member

Re: Upwork Freelancer Shaneka Lewis

The security answer that I originally have is not recognized by Upwork, and I am still required by Upwork to give an answer that is not working. Please send me a link to completely reset my security answer and security question, because as it is, when I entered the security answer that I originally have, your system is not recognizing it so I am entirely blocked out of mine own account for an error on the part of your system. Please fix this issue so I can move on to getting work done.

I have sent an attachment to show you my security answer that I originally have. I need help asap. Thank you so much for your assistance. I appreciate it. 

 

**Edited for community guidelines**

2 REPLIES 2
BojanS
Community Manager
Community Manager

Hi Shaneka,

 

Please use this form provided in this help article to reset your password or security question.

 

Thank you!

~ Bojan
Upwork

Thank you so much for your assistance. I have completed the form, and awaiting a response from the technical support team. GOD👑 Bless you.

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