Hi there, Community!
I'm hoping someone can help me out. I had some trouble with my ID verification the first time around, so I want to make sure to follow all the appropriate procedures. I just received my new US driver's license. (Note: none of the info has changed, just the expiration date is now June 2025.) Do I need to submit the new ID for verification? Or is the old verification good until Upwork chooses to request reverification next? Will my account get put on hold each time new verification is requested?
I had a problem with my account being put on hold and losing all the proposals I had put out (as well as the connects paid for to submit them), and I don't make enough money to be able to reapply to a dozen different jobs like I had to do back in early May. (For those reading, this seems to have been an issue with the verification not posting to my account immediately after I did it? I thought I was all set and then my account got put on hold and everything comes to a screeching halt.)
Please help me figure out what I'm supposed to do next. Thanks!
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