what to do when a client contacts you outside of UpWork?

[sherlock26]

Hi Vladimir,

It's okay. I am already in touch with the compliance people. I sent them the screen shots. 

Thank you for your response. 🙂

Jennifer H.

[vladag · Accepted solution]

Thanks for reporting Jennifer, please check the notification you received recently and provide the screenshot of the client's request directly on the recently generated support ticket.