Aug 26, 2021 03:34:19 PM Edited Aug 26, 2021 03:40:18 PM by Arsenii H
Aug 26, 2021 05:52:08 PM by Joanne P
Hi Arsenii,
I checked your account and it looks like you are an exclusive member of your agency. exclusive member work as part of the agency. You will need to have Connects under your agency account to be able to submit proposals. You will need to upgrade your agency membership to the Agency Plus plan. Agency Plus is a monthly subscription for $20.00 (USD) per month that gives agencies access to build their team and purchase shared agency Connects for $0.15 (USD) per Connect. Please check this help article to learn more.
Aug 27, 2021 12:36:51 AM by Arsenii H
Aug 27, 2021 12:42:02 AM by Goran V
Hi Arsenii,
I would like to clarify that everything is working as designed and that you're not experiencing any bugs on your end.
At the moment you don't have any pending verifications. Once you're required to verify your profile our team will reach out to you directly with detailed instructions.
Exclusive members of an agency can only work under the agency and use the Connects of the agency pool. Since you're the agency owner you can change your status to non-exclusive member and work as an independent freelancer and under your agency. To learn more about this, check out this Help Article. Thank you.
Aug 27, 2021 01:57:41 AM by Arsenii H
Aug 27, 2021 02:01:48 AM by Goran V
Hi Arsenii,
Only new freelancers will receive free Connects to help them get started. Agencies will not receive free Connects. When you open an agency you will need to upgrade to our Agency Plus plan in order to be able to purchase Connects and send proposals. Thank you.
Aug 27, 2021 01:02:48 AM by Petra R
Arsenii H wrote:
You ask me to buy your paid subscription for $20, but I don’t even have the opportunity to try your platforms for free because of these strange bugs….
You do and there are no bugs, as has been explained to twice now. Set your agency membership to "non-exclusive" and/or get rid of the agency. There isn't any point to it for a new freelancer.