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Receiving payments

hello my first milestone was completed around the first of November and the payment was approved on November 5th it is now November 15th and I still have not received the payment into my account please tell me the procedures do I have to wait a total of 15 days before receiving this payment or what? thank you
Community Member

It should be accessible here:   




Once you click the available balance amount you'll get the 'Get Paid Now' button. 



Community Manager
Community Manager

Hi Lisa,


I checked this for you and you already have available balance on your account. Once your payment method becomes active(you need to verify it), you'll be able to withdraw the available funds from your Upwork account to your payment method by using the Get Paid Now button under the Available tab or by going to your Settings> Get Paid and click Get Paid Now. 


Let us know if you need any further assistance.


Thank you.

~ Bojan
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