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sala-valentina
Community Member

Recent account hold

Hello there,

I was wondering why I still can't reach the Top Rated status. I checked my stats and it says "recent account holds 1". I guess that's why but that was back in 2016! How can it possibly be considered "recent"?

Thank you in advance to anyone who can help.

Valentina

 

1 REPLY 1
BojanS
Community Manager
Community Manager

Hi Valentina,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your account status. 

 

Thank you for reaching out to us. 

~ Bojan
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