Our team will reopen your account shortly, please allow up to 30 minutes for everything to be updated accordingly. Once you have logged in on your old account I would strongly advise to close this one, having more than one account is a violation of our TOS. Thank you.
I checked the account associated with this email address, and it looks like the team has reached out to you through that email address last Tuesday. You may find the email with the subject "Upwork: Please Help Direct My Email" in your email inbox.
Let me know if you want us to reach out to you through a different email address so that I can share this with the team.