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Sammi's avatar
Sammi B Community Member

Referral question

A client that I meet on Upwork has referred me to a different client that is not on Upwork and who doesn't want to be. Can I take them on as a client outside of Upwork without violating the TOS?

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Sammi's avatar
Sammi B Community Member

I get that that doesn't matter but it's fine, I was just told about the "Direct Contracts" service so I will go with that option. Thanks!

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Martina's avatar
Martina P Community Member


Sammi B wrote:

A client that I meet on Upwork has referred me to a different client that is not on Upwork and who doesn't want to be. Can I take them on as a client outside of Upwork without violating the TOS?


No, that would be a serious violation. 

Sammi's avatar
Sammi B Community Member

Really? Like I said this would be a different, entirely new client than the one I meet at Upwork, and they don't have nor do they want to make an Upwork-account.

Sammi's avatar
Sammi B Community Member

I now realize that I posted this in the wrong part of the forum, I though this section was about clients rather than for clients. Apologies, I'll go over to the correct section.

Petra's avatar
Petra R Community Member


Sammi B wrote:

I now realize that I posted this in the wrong part of the forum, I though this section was about clients rather than for clients. Apologies, I'll go over to the correct section.


It doesn't matter where you post it, it doesn't change the fact that this is still a violation of Upwork's Terms of Service because you met the client through a client you met on Upwork.

Sammi's avatar
Sammi B Community Member

I get that that doesn't matter but it's fine, I was just told about the "Direct Contracts" service so I will go with that option. Thanks!

Sammi's avatar
Sammi B Community Member

For anyone who finds this thread later you can read about the "Direct Contracts" here: https://support.upwork.com/hc/en-us/articles/360025040794-Direct-Contracts-with-Clients