Dec 17, 2019 05:01:45 PM by Sebastian Z
Hello, everyone, I have this problem. Today when I logged in, I saw that in one of my contracts, there was a Refound placed that I didn't do. On the other side, the contract is suspended.
I use the time tracker to do my job, so why this refound was placed (I didn't authorize it)?
Dec 17, 2019 05:08:49 PM by Preston H
There's more to payment protection then just using the time-tracker. Also: payment verified client, screenshots showing work on the project, adequate keyboard/mouse activity, adequate memos.
Dec 17, 2019 07:52:22 PM by Avery O
Hi Sebastian,
It looks like you already have an open ticket regarding your concern. I'll follow up with the team handling your case so that they can assist you further.