Refund Request by mistake

[abusamra_asmaa]

My client placed a Refund Request by mistake. He is actually pleased with my work. How can he withdraw this request and pay the amount due? Does this affect my JSS?

[NikolaS]

Hi Asmaa,

I checked but could not find the refund request you are referring to. Could you please click on my name and send me a PM with more information about the contract you are referring to? I will be sure to look into your report and escalate it accordingly.

[abusamra_asmaa]

Hello 

I have sent you the details of the contract associated with the problem? Can you help me.