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Arun's avatar
Arun S Community Member

Refund amount from Payoneer to upwork

Hi guys, 

 

I did my first transaction to payoneer to upwork today but later realised transfer to paypal is more worth it.

 

It is a very small amount but is it possible to revert back the amount back to upwork by any means? 

ACCEPTED SOLUTION
Luiggi's avatar
Luiggi R Retiring Moderator

Hi Arun,

 

Thank you for your patience. I checked with the team and I'm afraid that it is not possible to cancel the transaction from our end at this time. You will need to contact Payoneer directly to be able to access the funds or cancel the payment if you so choose. Sorry about any inconvenience this may cause you.

 

Thank you.

~ Luiggi

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4 REPLIES 4
Aleksandar's avatar
Aleksandar D Community Manager

Hi Arun,

 

Please bear with us as this may take a little time to get information since we’re waiting on a response from another team. We appreciate your patience and will update you as soon as possible.

 

Thank you.

~ Aleksandar
Upwork
Arun's avatar
Arun S Community Member

No worries! Thank you Aleksandar!

Luiggi's avatar
Luiggi R Retiring Moderator

Hi Arun,

 

Thank you for your patience. I checked with the team and I'm afraid that it is not possible to cancel the transaction from our end at this time. You will need to contact Payoneer directly to be able to access the funds or cancel the payment if you so choose. Sorry about any inconvenience this may cause you.

 

Thank you.

~ Luiggi
Arun's avatar
Arun S Community Member

I understand. Thank you so much.

Regards,
Arun