Refund and cant connect to upwork support

[tuneupgeek]

Hi, I purchased connects the other day for about $14. Is there a way to get a refund back to my card? I don't think the said subscription is gonna work for me at this time and I don't see the value at this time. Why was the ticket marked as solved?

[BojanS · Accepted solution]

 Hi Gil Andrei,

I apologize for the delay in receiving an update. I’ll go ahead and follow up with the team handling your case and you can expect to receive an update on your ticket directly.

Thank you for your patience.

[tuneupgeek]

Thank you. I will wait for their reply.