Refund bought connects

[af792128]

Hey,

I accidentally bought connects. Is there any way to refund because i will not going to use it. 

Money paid by Upwork balance, not from card.

Thanks in advance

[LuiggiR]

Hi Kristena,

I've shared your concern with the team and we'll have one of our agents reach out to you via a support ticket to further assist you.

Thank you.

[kristinabingham0]

Thank you. Someone contacted me and the problem is being resolved.

[sanjib_samadder]

Hey,

I accidentally bought connects. I like to refund the purchase. I have not used any of the coonects from the bundle. Kindly help me on this issue.
Money paid by Upwork balance, not from card.

Thanks in advance

[AndreaG]

Hi Sanjib,

Someone from our team will reach out to you via support ticket in order to assist you further.

[angela_habito]

Hi I accidentally bought connects

[AndreaG]

Hi Angela,

I can see you were able to submit a support ticket with our team regarding this. Please allow some time for our team to review and they will update you directly via ticket as soon as possible.

[f200baac]

I accidentally bought a bundle of 40 connects, can I get a refund, please?

[LuiggiR]

Hi Bustiuc,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

[fimehedi]

I have faced the same problem. Please help me

[fimehedi]

Hey,

I accidentally bought connects. I like to refund the purchase. I have not used any of the connects from the bundle. Kindly help me with this issue.
Money is paid by Upwork balance

[JoanneP]

Hi Md Fokrul,

I've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.

[fimehedi]

connects are debited but I did not get balance

[aa4109ec]

Hello Goran,

I accidentally clicked and the purchase went through. I was expecting the payment options to come up next. Could you please assist me with a refund?

Money paid by Upwork balance, not from card.

Is there any way to refund because i will not going to use it. 

I am unable to purchase Connects at the moment.

Thank you.

[JoanneP]

Hi Farhad,

I can see that you already have an open ticket regarding this issue. One of our agents will update your ticket and assist you further. 

[6c1ae522]

Hello There,

I bought some connects accidentely. Can i refund it. If YES then how much amount i will get as refund?

[AndreaG]

Hi Mahamadajim,

Someone from our team will reach out to you via support ticket in order to assist you further.

[08bcfd5d]

Hello Upwork Team,

I recently like 5 mins ago bought connects accidentally with my Upwork balance. I have not used any of the connects from the bundle.  Please help me I want a refund.

[759e32fa]

Hi Haris,

Thank you for reaching out to us. I shared your request with our team and one of our agents will reach out to you via a support ticket to assist you further. You can access your support tickets here.

[jrgsahid]

Hi,

I also accidentally purchased connects which I'm not going to use. I would like to request a refund.

Please help.

Thanks,

Randy

[ArjayM]

Hi Randy,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

[alexkolomyza]

Hey,

I accidentally bought connects. Is there any way to refund because i will not going to use it. 

Money paid  from card.

Thanks in advance

[PradeepH]

Hi Alex,

Thank you for your message. I do not see any recent Connect purchases on your Upwork account. Could you please confirm the date when you made this accidental purchase of Connects? 

Thank you,

Pradeep

[alexkolomyza]

I made it on 31.03.2022. The fact is that I will not use this connects further and want to refund the money back. 
After the war came into Ukraine, I had to change the type of activity

[AndreaG]

Hi Alex,

One of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

[abdelilah_gue]

I have bought connects accidentally from my card and i want refund please?