Mar 3, 2020 09:33:53 AM by Kanan I
Hey,
I accidentally bought connects. Is there any way to refund because i will not going to use it.
Money paid by Upwork balance, not from card.
Thanks in advance
Solved! Go to Solution.
Mar 3, 2020 10:03:47 AM by Goran V
Hi Kanan,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your connects. Thank you.
Mar 3, 2020 10:03:47 AM by Goran V
Hi Kanan,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your connects. Thank you.
Nov 23, 2020 07:09:06 AM by Aleksandar D
Hi Samyek,
I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.
Thank you.
Jan 30, 2021 07:29:48 PM by Mehboob K
I made the same mistake but I bought it from card.. Can it be refund to that Card/or Bank Account ?
Jan 30, 2021 08:44:07 PM by Aleksandar D
Hi Mehboob,
One of our team members will reach out to you directly via a support ticket to assist you further with the refund.
Thank you.
Nov 14, 2021 01:53:55 AM by Muhammad Z
Hy I have bought connects accidentally from my upwork money and i want refund please?
Nov 14, 2021 04:30:42 AM by Pradeep H
Hi Muhammad,
Thank you for your message. I'll have one of our customer support agents reach out to you directly and assist you further.
Thank you.
Pradeep
Jul 10, 2024 04:29:41 PM by Intrigila L
I've accidently bought 100 tickets with the wrong payment source. I haven't used any of the 100 that was paid for, can I get a refund of the $15 back to that account?
Jul 10, 2024 09:42:17 PM by Luiggi R
Hi Intrigila,
We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Apr 1, 2023 08:27:46 AM by Sayan R
I accidentally purchased the plan on Upwork. Can my payment be refunded? I am not going to work on Upwork now.
Apr 1, 2023 05:33:06 PM by Annie Jane B
Hi Sayan,
Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.
Mar 27, 2021 04:53:00 AM by Pradeep H
Hello Rawan,
One of our team members will reach out to you via ticket as soon as possible and assist you further.
Thank you.
Pradeep H.
Mar 26, 2021 01:35:12 AM by Rawan H
May 19, 2021 11:01:13 AM by Linda M
Hi, I will like a refund of $14.99 as I have cancelled the Plus Membership Plan, will appreciate a refund. Thank You.
May 19, 2021 11:11:20 AM by Goran V
Hi Linda,
One of our team members will reach out to you via ticket as soon as possible and will assist you further with your membership plan. Thank you.
May 29, 2021 10:58:38 AM by Vaibhav J
Hello,
I bought connects accidentally too.
Kindly look into the matter and refund the same.
Vaibhav.
May 29, 2021 01:06:08 PM by Nikola S
Hi Vaibhav,
I shared your report with the team handling your case and one of our agents will follow up with you on your support ticket as soon as possible to assist you further.
May 29, 2021 01:09:21 PM Edited May 29, 2021 01:09:38 PM by Ramesh Kumar K
Out of curiosity I am asking this.
So Upwork will refund the amount if someone post their refund request here like OP or contact through email?
May 29, 2021 03:48:03 PM by Nikola S
Hi Ramesh,
There are some limited circumstances where we can process a refund for Connects purchased by accident as a courtesy. Typically it’s done shortly after the purchase and no Connects from the bundle have been used.
Jul 18, 2021 07:41:44 PM by Kristena B
Hi, I also accidentally bought connects with an incorrect payment method so I would like to refund them. I haven't used any of them yet.
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