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2e395a62
Community Member

Refund button leads to error page

Hi,

Due to the change in the project scope, I have agreed with the client to lower the fixed rate amount. She has requested a refund and I am trying to reply to this as agreed, but the "refund" button transfers me to the ERROR page. Could you please check what might be the problem?

Thanks!

Piotr

ACCEPTED SOLUTION
NikolaS
Moderator
Moderator

Hi Piotr,

 

I shared your report with our team and one of our agents already reached out to you directly via a support ticket to assist you further. You can access your ticket on this page.

 

~ Nikola
Upwork

View solution in original post

2 REPLIES 2
NikolaS
Moderator
Moderator

Hi Piotr,

 

I shared your report with our team and one of our agents already reached out to you directly via a support ticket to assist you further. You can access your ticket on this page.

 

~ Nikola
Upwork
2e395a62
Community Member

Hi Nikola,

 

Thanks a lot for your prompt reaction and help -**Edited for Community Guidelines**assisted me in sorting it out. Case closed. 

 

Cheers,

 

Piotr

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