Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Refund milestone funded by mistake

Ace Contributor
Giacomo U Member Since: Jul 12, 2019
1 of 3

I did a job with a first milestone approved and paid by the customer. The customer accidentally opened a second milestone he didn't need and asked me if I could make the refund. He closed the contract (he gave me 5 stars for the job) and I approved the reimbursement request for his second milestone opened by mistake. Will this hurt my jss?

Community Guru
Preston H Member Since: Nov 24, 2014
2 of 3

re: "Will this hurt my JSS?"

 

No.

 

Refunding money has no impact on JSS.

 

Zero-pay contracts hurt JSS.

Ace Contributor
Giacomo U Member Since: Jul 12, 2019
3 of 3

Nice. Thanks a lot for the clarification Preston!

TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS