I clicked by mistake on "give a refund" button, and Upwork take from me 18$ and sent it to client (Julia),
So and as it seems in the snapshot that i have sent to the client (Julia) which is attached with this message that my "Avaliable" become -2.7 after it was 13.5$.
And i worked (new offer) for the client (Julia) in exchange for 18$.
Julia says (she sent me a $ 18 instead of the (refund)
Is that correct? Please help me quickly? thanks
Ibrahim ABo Shomer
Solved! Go to Solution.
Oh and the answer to your question... If a very nice client paid you, and you sent the money back to her... And then she paid you AGAIN, and possibly a third time... Using a bonus or whatever method... And you're asking "is this correct?"
The answer is: any amount she paid you is correct and you should be grateful to her for being so patient with you. She has probably overpaid you.
Don't even think about "doing the math" and asking her for another fifty cents or something. You are not an accountant or mathematician and should leave well enough alone.
It looks like after the accidental refund your client paid $18 to you today. You can currently see the amount under your Reports under Pending because of the 6-days security period. It will become available on August 4.