Now THIS is a great question! As Janean noted, it's virtually impossible to foretell exactly what effect a specific event will have on an individual's JSS. I'm thinking if you refund the fee, then any private fb the client leaves will remain in your history and factor into your JSS accordingly. But there would be no public fb--and would there be a "fb removed" notice?
I'd consider asking the cilent to accept a refund of all but a couple of dollars (and, presumably but I would not mention it, to leave fb commensurate with the quality of work done on the not-needed-after-all assignment). That way, it's a successful outcome.
The note you just published appears to refer to a refund for a MILESTONE, not for a complete/entire JOB. The note refers to a "job [that] was completed successfully." The best information available within the Forum suggests that a COMPLETE REFUND is, by definition, indicative of a job that was completed UN-successfully.
You are confusing a partial (milestone) refund with a COMPLETE (entire-job) refund.
The phrase "Job Success Score doesn't depend on the amount of money paid on a contract" is consistent with the assumption that SOME money was paid on the contract. It is a reasonable response to a query about whether highly paid contracts count for "more" in a JSS calculation than do low-paying contracts. (response to such a query: The JSS algorithm doesn't distinguish between "high-" and "low-" paying contracts. "Job Success Score doesn't depend on the amount of money paid on a contract.")
However, SOME money must have been paid on the contract. The statement above is misleading if by "amount of money" you inaccurately assume that the "amount of money paid on the contract" can be ZERO, and that fact will not negatively affect the JSS.
A contract on which NO MONEY was paid -- that is, a ZERO-EARNINGS contract -- negatively affects the JSS, as far as the best information at hand indicates to the most experienced and knowledgeable contributors to this Forum. The result of a full refund is a ZERO-EARNINGS contract: by JSS-Algorithm definition, a negative outcome.
Yeasir A wrote:
This is about full fund refund,
where the moderator has distinctly said that "a full refund will not affect your Job Success score negatively. If the job was completed successfully and the client was satisfied with the result and left positive public and private feedback, then it will postively affect your JSS.
So, if it become no earnings job but has positive private feedback then It's a postitive outcome for JSS.
Janean, what will you now say? Eagerly waiting for your response!
No work has been done in that contract !
We had been talking for almost 2 months (only!) and how much for this and how much for that, wasting time until I understood it wasn't really going anywhere but the guy insisted to me to take the contract that we would fill with something. Well, guess what? he changed his mind. This is the situation.
In summary, I've wasted time and am just trying to avoid my JSS being hurt.