Refund of connects

[sidx27]

Hey I accidentally bought connects. I want a refund.  Amount deducted from upwork balance not card

[g_vasilevski]

Hi Sparsh,

I would like to clarify that this is by design. If you don't have enough funds on your account then your card will be charged. If further help is needed, feel free to follow up here. Thank you.

[sidx27]

I want the refund of that 9 USD  connects which I bought

[g_vasilevski]

Hi Sparsh,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your Connects. Thank you.