Refund request from a client

[khaoula24]

Hello,

I have this project of making amendments to the design of a manual that the client asked for, he asked for a first draft of the manual to see if he likes it or not which I did. He then said he does not like it at all and proceeded immediately in ending the contract and then requesting for a refund. I mean this was a draft to see what theme, colors he wants, but he just ended the contract right away. On the other hand, I find it unfair that I spent hours working on designing the draft only to give the money back like that. I don't know what I should do and also the client sounds a bit rude and I personnally don't wanna get into any argument with him. Can anyone adivce what I should do in this situation?

[prestonhunter]

Politely tell the client no.