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Refund request!

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Community Guru
Kamaal M Member Since: Aug 22, 2015
1 of 2

I have this good client who I was working with in last few weeks, we did few projects together and tonight they sent me an offer which I accepted but later I noticed that the files they sent me was not the actual project files, so about 1 hour ago they said that they will get the correct files from their client but now they will have to cancel the existing milestone and requested a refund.

 

- No job was done

- Money was in escrow

 

I approved their refund request but I was wondering if it will effect my job success score.

Community Leader
Umar A Member Since: Aug 18, 2015
BEST ANSWER
2 of 2

Hi Kamaal,

 

It will affect only if the project was cancelled with some reason like 'Freelancer was unable to meet the deadlines', Otherwise, as to my knowledge, it won't affect your JSS. Thanks

 

 

Regards,

 

Umar Aftab

 

 

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