Refund

[#1]

Good day, 

Hope this finds you well. We are new on your platform and hopping to get most from it. Unfortunately it was not to be. We procure the services of the freelancer on your side and after making payment. The guy come back and requested more money. We requested him to refund us with no luck. Can you kindly assist us in getting back our refund. 
 
Regards 

**Edited for community guidelines**

 

[#2]

Hi Sanzani,

We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you.