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shamsabir
Community Member

Refund

My client paid me twice for a single milestone and then asked for a refund. I refunded an amount but by that time he sent me a request for refund. I double checked but there is no reject option. What should I do now? And will it affect my JSS?

1 REPLY 1
g_vasilevski
Retired Team Member
Retired Team Member

Hi Shams,

 

Please send me the contract ID via PM so that I can investigate it further. I checked your contracts but was not able to locate any active refund requests, thank you.

~ Goran
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